Transportation Support Specialist

7 days ago


Cardiff, Cardiff, United Kingdom APCOA PARKING (UK) LTD Full time
About the Role

We are seeking a highly skilled and motivated individual to join our team as a Car Park Attendant - Transport Operations. This is a part-time position available 20 hours per week, covering South & West Wales railway stations.

Key Responsibilities
  • Ensure all car park equipment is in good working order at all times.
  • Enforce parking regulations by issuing Parking Charge Notices (PCNs), warning notices, and customer awareness.
  • Deal with customer queries, requests for assistance, and complaints.
  • Complete daily car park inspections relating to Health and Safety and report findings to management.
  • Ensure delivery of all contractual requirements and SLAs/KPIs to the satisfaction of APCOA and its clients.
  • Report criminal activity in accordance with company procedures.
Requirements
  • Excellent oral and written communication skills.
  • Excellent interpersonal skills, with the ability to build and maintain positive working relationships.
  • Excellent customer service skills with a minimum of 2 years' experience.
  • Full Clean Driving License.
  • A reliable, responsible, and flexible attitude to work and proactive nature.
  • S.I.A license – preferred but not essential.
What We Offer
  • £12,480 per annum – Part Time - 20 hours per week (Thursday to Saturday).
  • Training and development opportunities.
  • Pension scheme.
  • Employee Discount Scheme.


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