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Retail Operations Manager

2 months ago

Cheltenham, Gloucestershire, United Kingdom Card Factory Full time

Role Overview

We are seeking a highly skilled and motivated Team Leader to join our successful Card Factory family. As a key member of our team, you will be responsible for leading and managing a team of retail professionals to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Lead and manage a team of retail professionals to achieve sales targets and deliver exceptional customer service.
  • Monitor and analyze store performance data to identify areas for improvement and implement strategies to drive sales growth.
  • Develop and implement effective training programs to enhance team member skills and knowledge.
  • Collaborate with other departments to achieve business objectives and drive company-wide initiatives.
  • Ensure compliance with company policies and procedures, and maintain a safe and healthy work environment.

Benefits

  • Competitive Salary and Bonus Scheme
  • Comprehensive Training and Development Program
  • Opportunities for Career Advancement
  • Discounted Products and Services
  • Employee Assistance Program

Requirements

  • Proven leadership and management experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.