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Retail Operations Manager
2 months ago
Oscar Wylee is a leading optometry company with a strong presence in Australia, New Zealand, and Canada. We are committed to delivering exceptional patient care and providing an affordable, unique, and fashionable product to our customers.
About the RoleOur Assistant Store Managers play a crucial role in supporting our Store Managers to oversee the day-to-day operation of our retail stores. They ensure compliance with company policies and procedures, collaborate closely with our Optometrists to deliver a superior customer experience, and set a positive example for our store team members.
Key Responsibilities- Supervise and train junior team members to ensure excellent customer service and sales performance.
- Collaborate with Optometrists to deliver a seamless customer experience.
- Ensure compliance with company policies and procedures.
- Minimum 3 years of experience in customer-facing roles involving sales.
- Experience supervising other workers and delivering on-site training.
- Ability to build meaningful relationships with customers.
We are looking for effective and caring leaders who are organized, able to think on their feet, and make good decisions that support the continued growth of our brand. If you are interested in joining a growing global network of optometry service providers, please apply.
