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Automotive Operations Manager

2 months ago


Sudbury, Suffolk, United Kingdom Rubber Duck Cars Full time
About the Role

We are seeking a highly skilled and experienced Automotive Operations Manager to join our team at Rubber Duck Cars in Sudbury. As a key member of our management team, you will be responsible for overseeing the daily operations of our busy workshop, ensuring all vehicle repairs and maintenance are completed efficiently, on time, and to the highest standards.

Key Responsibilities
  • Workflow Coordination: Manage the daily operations of the workshop, ensuring a smooth workflow and timely completion of all repairs and services.
  • Job Allocation: Assign tasks to technicians based on their skills and experience to maximize efficiency and resource utilization.
  • Quality Control: Conduct quality checks to ensure all repairs meet company, manufacturer, and industry standards.
  • Communication: Act as the liaison between service advisors and technicians, providing customers with accurate updates on the status of their vehicles.
  • Health and Safety Compliance: Ensure adherence to health and safety regulations and promote safe working practices within the workshop.
  • Inventory Management: Oversee stock levels and assist the parts team in ordering necessary parts and supplies to maintain seamless operations.
  • Staff Training and Development: Mentor new staff, identify training needs, and foster a positive, productive work environment.
About You

We are looking for a candidate with a solid understanding of the automotive repair industry, ideally with hands-on experience as an MET, Panel, or Paint Technician in an accident repair setting, coupled with supervisory experience. You will bring:

  • A strong technical background with comprehensive knowledge of vehicle systems and repairs.
  • Exceptional organizational and leadership skills.
  • The ability to work well under pressure and manage multiple tasks simultaneously.
  • Excellent written and verbal communication skills.
  • A thorough understanding of health and safety regulations and risk assessments.
  • Proficiency in using workshop management software and other relevant computer applications.
  • A valid full UK driving licence.