Claims Repair Specialist
3 weeks ago
Are you an expert in property claims and surveying services? Do you have great communication, diplomacy, and motivational skills?
About the RoleThis is a fantastic opportunity for a loss adjuster or buildings surveyor to utilize their expertise in insurance claims property repair knowledge, coaching, and supporting others to continually improve performance for our customers.
Key Responsibilities- Motivate external suppliers and Aviva employees to make sustainable improvements in property repair claims performance.
- Use technical knowledge and relationship management skills to identify opportunities and motivate others to change and improve quality.
- Apply coaching, training, best practice sharing, and action planning to motivate individuals to embed sustainable improvements on all future claims they manage.
- Technical property/buildings knowledge is essential, with a solid understanding of property claims from being out in the field.
- Real desire to make a difference for customers, with the ability to identify problems and drive change to improve customer experience.
- Cert CII /Dip CII, BDMA, HND/HNC Building studies, or Accreditation to CII, RICS, CIOB, CILA desirable.
- Starting salary circa £45,000 (depending on location, skills, experience, and qualifications).
- Bonus opportunity - 8% of annual salary; Actual amount depends on your performance and Aviva's.
- Generous pension scheme.
- 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days.
- Up to 40% discount on Aviva products, and other retailer discounts.
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
- Brilliantly supportive policies including parental and carer's leave.
- Flexible benefits to suit you, including sustainability options such as cycle to work.
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
- We take your wellbeing seriously with lots of support and tools.
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