Administrative Support Team Member

2 weeks ago


Bolton, Bolton, United Kingdom AXA Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our Finance Operations Department as an Administration Support Team Member.

As a key member of our team, you will provide administrative support to our customers, work to agreed standards and measures, and offer operational support on daily banking processes.

Key Responsibilities:

  • Prepare and batch post for processing and send to our global business services within pre-defined timescales.
  • Perform banking processes daily, ensuring best practice is followed in accordance with industry security standards.
  • Field inbound calls and process card payments as required.
  • Support and deliver processes for the wider Finance Operations teams, including letter fulfillment, debt recovery, contract management, and installment administration.
  • Deliver efficient day-to-day storage and archiving for the Finance Operations function.
  • Process and deliver Finance Operations work requests to specification within agreed timescales.
  • Work closely with Finance Operations teams to deliver ad-hoc tasks.
  • Build and maintain effective relationships with internal and external customers, ensuring excellent service is delivered.
  • Contribute to delivery of Finance Operations key priorities through personal alignment to agreed specific actions.

At AXA, we value our employees' growth and development, and we offer a flexible work environment that allows you to balance your time between home and the office.



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