Support Worker

4 weeks ago


Bristol, Bristol, United Kingdom Second Step Full time

About Second Step

Second Step is a leading mental health charity in the South West, providing housing, support, and hope to individuals with mental health and other support needs. Our goal is to inspire hope and deliver change for everyone and every community we work with.

The Role

We are seeking a Support Worker to join our High Support Accommodation Service team. As a Support Worker, you will work in a psychologically and trauma-informed way, be values-led, and committed to growth and development. Your primary responsibility will be to deliver person-centered support to clients who are on a journey to recovery.

Key Responsibilities

  • Casework: Hold a caseload of clients and meet with them at least weekly to discuss their progress, goals, and challenges.
  • Group Facilitation: Develop and facilitate groups and activities that promote social interaction, skill-building, and personal growth.
  • Support Planning: Collaborate with clients to develop and implement support plans that address their unique needs and goals.
  • Case Notes: Maintain accurate and detailed case notes to track client progress and identify areas for improvement.
  • Incident Response: Respond promptly and effectively to incidents, ensuring the safety and well-being of clients.
  • Client Empowerment: Support clients in developing skills and strategies to achieve independent living and maximize their income.

About Our Accommodation-based Services

Second Step provides a range of accommodation-based services, including the High Support Accommodation Service. Our services are designed to support individuals with complex needs, promoting recovery and independence.

What We Offer

We provide excellent training and support to our employees, acknowledging their commitment and dedication. We are seeking individuals who share our values and are passionate about delivering high-quality support services.


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