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Technical Support Specialist

2 months ago

East Anglia, United Kingdom Outsource UK Limited Full time

**Job Summary**

Outsource UK Limited is seeking a highly skilled Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients.

**Key Responsibilities:**

  • Resolve customer complaints and issues in a timely and professional manner.
  • Provide technical support and guidance to customers via phone, email, and other communication channels.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain knowledge of our products and services to provide accurate and up-to-date information to customers.
  • Meet or exceed customer satisfaction targets and quality standards.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Strong technical skills and knowledge of IT systems and software.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; degree in a related field preferred.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

**Language:** en-US