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Service Team Supervisor
3 months ago
Service Team Supervisor - Moxy Aberdeen Airport
This role is offered on a full-time basis.
We invite you to explore the details of this position thoroughly before proceeding with your application.
Annual Compensation: £28,974
We are seeking a confident communicator who thrives in a dynamic, service-oriented environment.
A proactive problem solver and collaborative team member, you will foster a lively and welcoming atmosphere for our guests.
Main Responsibilities:
- Enhancing guest experiences and ensuring satisfaction
- Overseeing hotel room availability and managing guest check-ins and check-outs
- Operating Food & Beverage services in line with our standards
- Accurately handling billing and payment processes
- Preparing food, maintaining cleanliness, restocking supplies, receiving deliveries, and organizing back-of-house areas
- Adhering to all food safety, licensing, and health regulations to ensure a safe working environment
- Supporting fellow team members
- Promoting the Moxy brand and the Marriott Bonvoy loyalty program
We are looking for individuals who embody the following qualities:
- High energy and a proactive, hands-on approach
- Excellent interpersonal skills and a passion for engaging with guests
- Adept at multitasking while delivering exceptional service
- Understanding that being laid-back does not equate to being unproductive
- Effective communicator fluent in English (additional languages are advantageous)
Preferred Experience:
- Background in the hospitality sector
- Familiarity with hotel management systems such as Opera and/or Micros
- Understanding of Food Safety and Licensing regulations
- Personal experience in travel and the travel industry
Benefits Offered:
- Health Cash Plan
- Discounted accommodation rates for you and your friends and family at Marriott properties globally
- Discounts on Food & Beverages at Marriott locations worldwide
- Enhanced parental leave policies
- Pension plan
- Twenty-eight days of annual leave, increasing to a maximum of thirty-three days
*A personality assessment may be part of the selection process.*