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Service Team Supervisor

3 months ago


Aberdeen, Aberdeen City, United Kingdom Moxy Aberdeen Airport Full time £28,000

Service Team Supervisor - Moxy Aberdeen Airport

This role is offered on a full-time basis.

We invite you to explore the details of this position thoroughly before proceeding with your application.

Annual Compensation: £28,974

We are seeking a confident communicator who thrives in a dynamic, service-oriented environment.

A proactive problem solver and collaborative team member, you will foster a lively and welcoming atmosphere for our guests.

Main Responsibilities:

  • Enhancing guest experiences and ensuring satisfaction
  • Overseeing hotel room availability and managing guest check-ins and check-outs
  • Operating Food & Beverage services in line with our standards
  • Accurately handling billing and payment processes
  • Preparing food, maintaining cleanliness, restocking supplies, receiving deliveries, and organizing back-of-house areas
  • Adhering to all food safety, licensing, and health regulations to ensure a safe working environment
  • Supporting fellow team members
  • Promoting the Moxy brand and the Marriott Bonvoy loyalty program

We are looking for individuals who embody the following qualities:

  • High energy and a proactive, hands-on approach
  • Excellent interpersonal skills and a passion for engaging with guests
  • Adept at multitasking while delivering exceptional service
  • Understanding that being laid-back does not equate to being unproductive
  • Effective communicator fluent in English (additional languages are advantageous)

Preferred Experience:

  • Background in the hospitality sector
  • Familiarity with hotel management systems such as Opera and/or Micros
  • Understanding of Food Safety and Licensing regulations
  • Personal experience in travel and the travel industry

Benefits Offered:

  • Health Cash Plan
  • Discounted accommodation rates for you and your friends and family at Marriott properties globally
  • Discounts on Food & Beverages at Marriott locations worldwide
  • Enhanced parental leave policies
  • Pension plan
  • Twenty-eight days of annual leave, increasing to a maximum of thirty-three days

*A personality assessment may be part of the selection process.*