Benefits Management Specialist

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time
Job Summary

We are seeking a highly skilled Benefits Support Manager to join our team at the NHS Business Services Authority. As a key member of our Strategy, Performance, Business Development and Growth directorate, you will play a crucial role in enhancing our benefits management function and driving our Benefits Management Framework.

Main Responsibilities
  • Deliver timely and accurate reporting of portfolio benefits and wider system efficiencies for designated services to support monthly and quarterly benefits reporting at both directorate, portfolio and NHSBSA Board level.
  • Support and review the development of dashboards and reporting tools as required to support benefits modelling and reporting, working with the Benefits Analyst to implement improvements in reporting, including automation, data analysis, insight and data presentation to meet business needs.
  • Work closely with the Benefits Analyst, review the outputs of the benefits module of the portfolio management system to ensure that benefits records for designated services are accurate and up to date.
  • Deliver benefits workshops and develop benefits profiles for projects and programmes.
  • Review project benefits reporting as part of project gateway review responsibilities.
  • Develop and maintain relationships with members of PRBs and projects boards, PMD and Finance colleagues and external stakeholders.
  • Attend PRBs and other project boards, actively supporting the review of project benefits, responding to queries, challenging assumptions and highlighting areas for discussion.
  • The postholder will be confident in developing an appropriate style that supports colleagues understanding of benefits, using various means such as online meetings, phone calls and face to face meetings. It is essential that the postholder is capable of flexibility in their approach.
  • Achieve team and personal objectives in accordance with the SPBDG business planning priorities.
  • Communicate effectively, both verbally and in writing, complex benefits information and models with staff within and outside of the NHSBSA in relation to the provision of benefits services.
  • Work independently with minimal supervision and collaborate closely with your team to contribute to overall team performance.
  • Deliver training, support, advice and guidance to colleagues on benefits related matters.
  • Deputise for other Benefits Support Managers when required.
  • Support the Benefits Lead in the development of benefits guidance, products and services.
  • Support the Benefits Lead by undertaking first stage review of business cases, highlighting areas which require additional review and further input from the business case author.
  • Deputise for the Benefits Lead in non-staff matters such as attending Portfolio and Programme Assurance Group (PPAG).
  • Deliver post project reviews to collate lessons learned in respect of benefits and to validate the benefits realisation is on track.
  • Support the Benefits Lead in the development of wider system efficiency proposals for discussion with commissioners and sponsors.
About Us

We are the NHS Business Services Authority, a leading provider of business services to the NHS. We are committed to delivering high-quality services that support the NHS in achieving its goals. Our team is passionate about making a difference and we are looking for like-minded individuals to join us.

We offer a range of benefits, including a competitive salary, excellent pension scheme, and opportunities for career development. We are committed to diversity and inclusion and welcome applications from all qualified candidates.

Join us and be part of a team that is making a real difference to the lives of millions of people across the UK.



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