Quality Assurance Specialist
2 months ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at Thorlabs. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our products and services.
Key Responsibilities- Conduct incoming and outgoing inspections of components and assemblies to ensure compliance with dimensional and visual specifications.
- Operate manual measuring equipment and assist in developing Standard Operating Procedures (SOPs) for inspection processes.
- Liaise with production team leaders to identify and resolve quality-related issues.
- Escalate repeated quality process-related concerns to the Quality Engineering team for root cause analysis and corrective action implementation.
- Maintain effective communication with suppliers, internal and external customers, and update them on the status of RMA, NCR, or corrective action reports.
- Coordinate and communicate with internal and external RMA & Quality teams to ensure compliance of products.
- Perform administrative tasks such as raising NCRs, corrective actions reports, and logging faults.
- Assist with stock control in the RMA and Q1 warehouses, process RMA sales orders, and support product recalls.
- Ensure that RMA and Quality departmental KPIs are consistently met.
- Good understanding of metrology and previous use of measuring tools and equipment.
- Understanding of software and measurement systems.
- Detail-oriented with ability to interpret technical drawings and documentation.
- Computer literate with experience using Word, Excel, and PowerPoint.
- Ability to multitask, time manage, and work independently.
- Ability to identify and resolve problems quickly.
- Adhering to core values and driven positive attitude.
- Ability to take initiatives and approach continuous improvement activities positively.
- Receptive to new challenges and expanding current knowledge.
- Quick learner.
- Excellent written and verbal communication skills.
- Competitive salary and excellent benefits package, including pension, health care, and 25 days holiday plus public holidays.
- Opportunities for in-house customized training and development to accelerate career progression.
- Free onsite parking, free refreshments, and an entertainment area in our large canteen.
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