Quality Assurance Specialist
2 months ago
This is a challenging and rewarding opportunity to join the Quality Assurance team at Thorlabs as a Quality Assurance Specialist. As a key member of the team, you will be responsible for ensuring the highest standards of quality in our manufacturing process.
Key Responsibilities- Conduct incoming and outgoing inspections of components and assemblies to ensure compliance with dimensional and visual specifications.
- Operate manual measuring equipment and assist in developing Standard Operating Procedures (SOPs) for inspection processes.
- Liaise with production team leaders to identify and resolve quality-related issues.
- Escalate repeated quality process-related concerns to the Quality Engineering team for root cause analysis and corrective action implementation.
- Maintain effective communication with suppliers, internal and external customers, and RMA teams to ensure compliance with quality standards.
- Coordinate and communicate with internal and external RMA and Quality teams to ensure compliance of products.
- Carry out administrative tasks such as raising Non-Conformance Reports (NCRs), Corrective Actions Reports, and logging faults.
- Assist with stock control in the RMA and Q1 warehouses, process RMA sales orders, and support product recalls.
- Ensure that RMA and Quality departmental Key Performance Indicators (KPIs) are consistently met.
- Good understanding of metrology and previous use of measuring tools and equipment.
- Understanding of software and measurement systems, as well as detail-oriented skills with ability to interpret technical drawings and documentation.
- Computer literate with experience using Word, Excel, and PowerPoint.
- Ability to multitask, time manage, and work independently, with excellent written and verbal communication skills.
- Ability to identify and resolve problems quickly, adhere to core values, and driven positive attitude.
- Ability to take initiatives, with a positive approach to continuous improvement activities, and receptive to new challenges and expanding current knowledge.
At Thorlabs, we offer a competitive salary, excellent benefits package, including pension, health care, and 25 days holiday plus public holidays. We also provide opportunities for in-house customized training and development that accelerates career progression.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please submit your application, including your CV and a covering letter, to the Human Resources department at Thorlabs Ltd.
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