Executive Housekeeping Manager
4 days ago
We are seeking an experienced and skilled Executive Housekeeping Manager to join our team at Park Plaza. As a key member of our hotel operations, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.
Key Responsibilities- Leadership and Management: Provide strategic leadership and direction to the Housekeeping team, ensuring they meet and exceed guest expectations and hotel standards.
- Operational Excellence: Oversee the daily operations of Housekeeping, including room preparation, linen management, and equipment maintenance.
- Team Development: Foster a culture of excellence and continuous improvement within the Housekeeping team, promoting a positive and inclusive work environment.
- Guest Focus: Ensure that every guest interaction is exceptional, responding promptly to guest feedback and concerns.
- Financial Management: Manage the Housekeeping budget, ensuring cost-effective operations and maximizing revenue opportunities.
- Collaboration and Communication: Work closely with other departments, including Front Office, Food and Beverage, and Maintenance, to ensure seamless hotel operations.
- Experience: Proven track record of success in a similar role, with a minimum of 5 years' experience in hotel operations.
- Leadership Skills: Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and stakeholders.
- Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement effective action plans.
- Technical Skills: Proficiency in hotel management systems, including property management systems and revenue management tools.
- Competitive Salary: A competitive salary and benefits package, including a comprehensive pension plan and access to employee assistance programs.
- Professional Development: Opportunities for professional growth and development, including training and education programs.
- Collaborative Work Environment: A dynamic and supportive work environment, with a focus on teamwork and collaboration.
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