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Retail Store Manager
2 months ago
City: Milton Keynes
Country/Region: GB
We are seeking a results-driven Store Manager to join our team in Milton Keynes. As our brand ambassador, you will be responsible for the store's overall commercial success, managing a team of supervisors and sales assistants, and providing a world-class service to our customers.
The Role- Support and motivate the in-store team to achieve sales targets by identifying and maximising opportunities to achieve and surpass KPIs.
- Have a strong retail floor presence, educating and influencing the store, and ensuring back-of-house activities enable the store's successful commercial execution.
- You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert.
Our Store Managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.
Prior experience with a leading brand and/or desirable consumer product retailing is preferred. An ideal candidate will have:
- Proven experience in driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service.
- An ability to understand the importance of Pandora's local and global business strategy and translate it into the delivery of store, regional, and division KPIs.
- Experience in using data to identify trends, issues, and root causes and take action to deliver when such opportunities are identified.
- Strong communication skills to establish and coach a high-performing team.
- The ability to be adaptable and flexible to changing business needs.
- A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values.
- A well-presented appearance with a taste for desirable products and a passion for retail.
- A highly competitive salary.
- A monthly bonus of 10% if sales targets are achieved (with the potential of 20% if stretch targets are achieved).
- A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality.
- Access to our online benefits platform with plentiful retail, hospitality, and entertainment discounts.
- Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid, and lots more.
- Parties, incentives, and gifts throughout the year.
