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German Speaking Technical Support Specialist
2 months ago
A dynamic and innovative company, Language Matters, is seeking a highly motivated German speaking Technical Support Specialist to join their team in Central London. This exciting commercial role will involve providing top-class technical support to a demanding client base, including investment bankers, corporate lawyers, and corporate board members.
The ideal candidate will be a tech-savvy individual with strong problem-solving skills and excellent German language skills. As a German speaking Technical Support Specialist, you will be responsible for providing product support, troubleshooting issues, and managing client projects independently. You will also be required to provide trainings and demonstrations, and effectively identify and anticipate clients' needs.
Key Responsibilities:
- Provide product support and be the main point of contact for German and English speaking clients
- Troubleshoot issues to resolution and answer clients' questions in a timely manner
- Manage client projects independently and provide trainings and demonstrations
- Be responsible for effectively identifying and anticipating clients' needs
About the Role:
This is a hybrid scheme role, with a few days per month in the central London office and the rest from home. The salary range is £30,000-£32,000 + 15% shift allowance, raising your salary to £34,500-£34,800. If you are a motivated and tech-savvy individual with excellent German language skills, we encourage you to apply for this exciting opportunity.