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Inside Sales and Operations Coordinator
2 months ago
Are you an experienced administrator in the travel sector? Do you excel in communication and have a knack for nurturing industry partnerships? We have an exciting opportunity for you.
Our client, a well-established Tour Operator, is seeking an Inside Sales & Administration Specialist to collaborate closely with their Sales Leadership and Business Development Manager.
Your Role:
- Act as the main administrative liaison between the Sales Head, Business Development team, and essential partners.
- Assist the Sales Head with scheduling, communication, and various administrative responsibilities.
- Organize and manage meetings, including preparing agendas, documenting minutes, and following up on action items.
- Help prepare and distribute sales reports, performance metrics, and trading analyses for the Business Development team.
- Engage with key partners and consortia, providing trading analyses, override reports, and marketing campaign support.
- Coordinate and manage B2B travel agent and B2C consumer events.
- Facilitate travel agent Familiarization (FAM) trips.
- Enhance brand visibility across key partner accounts, serving as a primary contact for daily sales operations.
- Strengthen relationships and drive growth with key B2B accounts through regular communication and insightful updates on their performance.
- Collaborate with sales leadership to deliver on agreed commercial terms.
- Communicate and assess ROI on joint marketing initiatives with key partners.
- Support the broader sales team to maximize resources and achieve overall objectives.
- Ensure marketing materials are effectively utilized, securing prominent placement in key B2B account agencies.
- Streamline inside sales processes to enhance efficiency across the division.
- Organize and support the distribution of weekly and monthly reports to the internal sales team, equipping them with the necessary tools to meet their goals.
The Ideal Candidate:
- A detail-oriented, dynamic, and results-focused individual who thrives in a fast-paced environment.
- Demonstrated experience in sales support and administrative roles.
- Proven background in the travel industry, with a preference for B2B experience.
- Familiarity with account management and the ability to collaborate with remote teams.
- Exceptional written and verbal communication skills, showcasing strong organizational abilities.
- A solid understanding of the company’s culture and values.
- Ability to manage multiple tasks and deliver on various objectives.
- Experience in event planning or coordination is advantageous.
- Capable of producing comprehensive and insightful reports for broader teams.
- A confident problem solver with the ability to communicate effectively with key accounts.
- Adept at identifying issues and their root causes, applying feedback swiftly to resolve challenges.
- Strong negotiation capabilities.
- Demonstrates integrity, accountability, and confidentiality while supporting company values.
- Open to change, fostering innovation, and effectively managing pressure and conflict.
- Proficient in MS Office (especially PowerPoint & Excel), Salesforce, and various digital tools.
- Flexibility in working hours may be required for event organization and facilitation.
Compensation and Benefits:
- Competitive salary of £30,000.
- Hybrid working model – 2 days in the office, 3 days remote.
- Standard working hours from Monday to Friday.
- Employee discounts on travel services.
- Opportunities for professional development and career growth.
