Practice Operations Manager

24 hours ago

Bracknell, Bracknell Forest, United Kingdom Henry Schein Dental Recruitment Full time
Job Description

Job Title: Practice Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Practice Operations Manager to join our team at Henry Schein Dental Recruitment. As a Practice Operations Manager, you will play a critical role in the smooth and efficient running of our dental practice.

Key Responsibilities:

  • Liaise with the Management Team, Reception, and Clinical teams to contribute to the smooth and efficient running of the practice.
  • Manage and maintain practice policies and protocols and systems in line with regulatory bodies.
  • Maintain standards according to GDC, CQC, HSE, NHS, and LAT.
  • Contribute to productive working relationships with all members of the team.
  • Demonstrate co-operation within all aspects of the organisation and a positive will to assist Business Development Manager in the achievement of the vision of the business and its growth.
  • Manage administration associated with internal and external NHS contracts and liaise with third parties to ensure effective delivery of service.
  • Ensure practice equipment used in diagnosis and treatment of customers is maintained and serviced according to manufacturer's guidelines.
  • Maintain all cash accounting issues.
  • Manage computer systems, applications, and daily back-ups of server PC and ensure that remote back-up is implemented to protect security and integrity of practice data.
  • Maintain accurate records for practice performance, data, and reports in a timely manner to Business Development Manager.
  • Perform the role of the Duty Manager.
  • Supervise external cleaning contractors to ensure standards are maintained.
  • Deliver training of all staff in agreement with Business Development Manager.
  • Organise and run staff meetings.
  • Maintain accurate records for staff salaries and payroll, and rotas.
  • HR administration - including Inductions, DBS Checks, and any other relevant actions for all new and existing employed staff.

Requirements:

  • CQC Registered Manager experience.
  • Management experience - minimum five years.
  • Worked in a Dental surgery and have knowledge of Dental treatments, prices, length of time for appointments, etc.
  • Worked in a MediSpa and have knowledge of MediSpa treatments, prices, length of time for appointments, etc.
  • Reception skills, clinical dental skills.

Personal Attributes:

  • The ability to work alone and as part of a team.
  • High attention to detail.
  • Excellent leadership skills.
  • Excellent communication and listening skills.
  • Excellent time management and organisational skills.
  • The ability to relate well with a wide range of people.
  • Have a friendly manner, with excellent tele and written English skills.
  • Honest, reliable, and trustworthy.
  • Motivated, positive, and enthusiastic demeanour.
  • Co-operative and supportive to all colleagues.

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