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Resident Engagement Coordinator

3 months ago

Glasgow, Glasgow City, United Kingdom Recruitment Bunker Full time
Job Overview

Position: Resident Engagement Coordinator

Location: Glasgow

Salary: £28,000

The Recruitment Bunker is exclusively seeking a skilled Resident Engagement Coordinator.

Role Summary

  • Position: Resident Engagement Coordinator
  • Compensation: £28,000
  • Pension Plan
  • Annual Leave: 30 days, with an additional day for each year of service, up to a maximum of 5 extra days. Option to purchase an additional 5 days.
  • Company Vehicle and Fuel Card
  • Work Location: Glasgow

Company Background

As a prominent privately owned group of diverse enterprises, our clients operate across Scotland and the UK. This multi-faceted organization has expanded organically over the last 50 years, specializing in various sectors including automotive production, construction, technical consulting, composite manufacturing, property investment, land development, mechanical services, plumbing, electrical services, renewable technologies, software development, and the Internet of Things.

Key Responsibilities

  • Overseeing daily projects and engaging with residents to ensure their requirements are fulfilled.
  • Providing comprehensive administrative assistance to the Operations team, including scheduling appointments for upcoming initiatives.
  • Addressing customer inquiries regarding planned and reinvestment projects, coordinating with internal teams as necessary, anticipating issues, and resolving queries.
  • Establishing and nurturing relationships with key stakeholders, identifying service delivery gaps, and ensuring timely resolution.
  • Managing complaints and addressing housing-related issues.
  • Coordinating with tradespeople and subcontractors to facilitate seamless project execution.
  • Conducting surveys.
  • Organizing and participating in joint walk-in surveys with both internal and external partners.

Essential Qualifications

  • Recent experience in a comparable role to Resident Engagement.
  • Valid UK driving license.
  • Strong organizational and administrative capabilities.
  • Excellent communication and interpersonal skills to foster relationships.
  • Meticulous attention to detail with a proven ability to prioritize and manage workload effectively.
  • Proficient in Microsoft Office Suite, including Word and Excel.
  • Able to handle tight deadlines and adapt to unexpected delays.
  • Professional demeanor in all interactions, both internally and externally.
  • Must possess IDLR/Full Rights to Work in the UK; sponsorship or work permits are not available.

Preferred Qualifications

  • Familiarity with housing regulations, legislation, and current practices.