IT Operations Expert

1 week ago


Central Inverclyde, United Kingdom Denholm Associates Full time

Job Title: Oracle Application Specialist

About the Role:

Denholm Associates is seeking a highly skilled Oracle Application Specialist to join our team. As a key member of our IT Operations team, you will be responsible for ensuring the seamless performance of our core applications, including Oracle Products, Document Management System, Managed File Transfer Integration, and our CRM.

Main Responsibilities:

  • Platform Mastery: Administer multiple core application platforms through cutting-edge configuration, database management, parameterisation, and scripting.
  • Collaborative Innovation: Work closely with stakeholders and change teams to shape requirements for core platform change requests, conducting impactful analysis and design.
  • Solution Architect: Design and implement robust solutions that enhance performance, supportability, security, and resilience.
  • Problem Solver: Identify and swiftly troubleshoot issues and incidents in core applications, proposing effective resolutions.
  • Support Guru: Provide top-notch 1st and 2nd line application support to colleagues, offering functional subject matter expertise and internal consultancy.
  • Vendor Oversight: Oversee third-party IT suppliers, including hosting and managed service partners, ensuring top-tier service delivery.
  • Configuration Management: Manage core application configuration and environments with precision.
  • Operational Excellence: Support the operation of key IT controls, including role-based access control and release management.
  • Batch Operations: Participate in daily batch operations and regular security patching, showcasing your dedication even outside of standard working hours.
  • Future-Focused: Focus on long-term business and technology objectives to identify opportunities for investment and continual improvement.

Required Qualifications, Knowledge, & Skills:

  • Banking Expertise: Familiarity with core banking platforms.
  • Regulatory Insight: Understanding of UK payment mechanisms, including relevant UK regulations and directives.
  • SQL Proficiency: Proficiency in SQL with experience in database design and managing large data sets.
  • Oracle Savvy: Excellent knowledge of Oracle applications, databases, and tools (including PL/SQL) is beneficial.
  • Service Frameworks: Experience with service delivery frameworks such as ITIL.
  • Design Experience: Design and implementation experience in database, middleware, and API.
  • Architectural Acumen: Strong understanding of software architecture principles and design patterns.
  • Pressure Performer: Ability to work accurately under pressure and meet tight deadlines.
  • Multi-Tasking Maven: Capability to manage multiple tasks simultaneously.
  • Detail-Oriented: Exceptional attention to detail and high levels of accuracy.
  • Analytical Thinker: Strong analytical and problem-solving skills.
  • Organisational Prowess: Good organisational and time management skills.
  • Communicative: Excellent verbal and written communication skills.
  • Team Player: Be a team player with a focus on quality to ensure team success.


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