Enterprise Application Operations Manager
1 month ago
Job Title:
Enterprise Application Operations Manager
Location:
Romsey/Hybrid (2 days per week on site)
Salary:
£70 - £85k depending on experience plus bonus
Candidates must be willing and eligible to go through SC security clearance for this role.
We are seeking an Enterprise Application Operations Manager for a client who is a prominent technology and engineering organization within the UK defense and national security sector.
This position is part of the corporate services IT division, focusing on the transition from an on-premises system to a sophisticated enterprise cloud software solution.
Key Responsibilities:
Oversee a small internal team of application support professionals.
Guarantee the availability and dependability of mission-critical applications, providing support within established SLA's.
Ensure all security and permissions protocols are adhered to and can be audited.
Plan and execute new deployments and scheduled outages.
Create documentation to support deployed systems.
Act as a point of escalation and resolution for incident and request management within SLAs.
Manage a change framework across all enterprise systems, integration platforms, and the M365 application suite.
Deliver configuration, reporting, integration, and modification change requests into a dynamic suite of evergreen SaaS systems.
Collaborate closely with SaaS and IPaaS vendors on patches and upgrades, ensuring production environments remain stable and stakeholders are informed of changes.
Identify and mitigate risks associated with the enterprise systems landscape, ensuring compliance with regulatory requirements and security standards.Required Skillset:
Demonstrated experience in managing enterprise SaaS applications, particularly in a manufacturing or project-accounting context.
Experience with cloud-based application integration.
Familiarity with IFS is highly desirable.
Strong grasp of change management principles and experience in implementing change management processes for enterprise IT systems - Solid understanding of relevant ITIL practices. This is an exciting opportunity as our client is a rapidly growing and highly respected UK company that designs and secures the world's most technically advanced data and communications systems for governments and industry, utilizing cutting-edge AI, machine learning, and advanced sensor technology.
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