Enterprise Systems Operations Manager

1 month ago


Romsey, Hampshire, United Kingdom Roke Manor Research Limited Full time

Roke Manor Research Limited is a prominent technology and engineering firm specializing in sensors, communications, cybersecurity, and artificial intelligence. We collaborate with clients across National Security, Defence, and Industry 4.0 sectors. As an Application / Enterprise Systems Manager, you will oversee a dedicated team within the IT division, playing a pivotal role in the organization's success.

Key Responsibilities:
* Lead a team of application support professionals.
* Ensure the continuous availability and reliability of mission-critical applications.
* Manage new deployments and scheduled maintenance activities.
* Create and maintain documentation for supported systems.
* Oversee a change management framework for all enterprise systems.
* Collaborate with SaaS and IPaaS vendors for updates and enhancements.
* Identify and address risks related to the enterprise systems portfolio.
* Monitor the performance and stability of SaaS solutions.
* Maintain comprehensive documentation for enterprise systems.
* Work with business units and support teams to enhance system functionalities.
* Drive the development of IT training initiatives.
* Contribute to the ongoing improvement of the IT department.

Requirements:
* Demonstrated experience in managing enterprise SaaS applications, with knowledge of IFS.
* Strong grasp of change management principles.
* Experience leading a team of Applications / Enterprise systems engineers.
* Proficient in M365 office productivity tools.

Benefits:
* Flexible hybrid working arrangements.
* Annual performance-based bonus.
* Comprehensive private medical insurance.
* 25 days of annual leave plus public holidays and a day off for your birthday.
* Chemring Share Save monthly savings plan.

Clearances:
Due to the nature of this position, SC clearance is mandatory.

At Roke, we value every individual and are committed to fostering an environment of growth and innovation.



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