Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our team, you will play a vital role in delivering exceptional service to our participants, helping them to achieve their employment goals.
Key Responsibilities:- Provide excellent customer service to participants, responding to their queries and concerns in a timely and professional manner.
- Work closely with Employment Advisers to book appointments and provide support to participants.
- Engage with Job Centre work coaches and assist in the referral process to ensure seamless delivery of our services.
- Respond to expressions of interest and provide information to participants about our services.
- Check in with participants who have commenced work through our scheme to offer advice and support.
- A competitive base salary (pro-rata for part-time) and great flexibility with your working schedule.
- Training, development, and progression opportunities to help you grow in your career.
- 25 days annual leave (pro-rata for part-time) plus statutory bank holidays.
- Reed Pension Scheme and Award-Winning Management & Leadership training.
- Professional & Personal Development Funds and bi-annual pay reviews.
- A minimum of 2 A-Levels or an equivalent Level 3 Diploma in combination with GCSE English Language Grade B or above (or equivalent Level 2 qualification).
- Experience of working in a target-driven environment and strong administration skills.
- Technical skills include good computer/technology skills, basic numeracy skills, and good written communication/record-keeping skills.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and making a difference in your community, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Recruitment Full time £17Customer Service RepresentativeAre you looking for a challenging role in customer service? We have an exciting opportunity for a Customer Service Representative to join our team on a 6 months contract with the possibility of extension. As a Customer Service Representative, you will be responsible for supporting customers with any enquiries they may have...
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Customer Service Representative
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full timeAt Randstad Technologies, we are seeking a Customer Service Representative to join our team in Newcastle.Job DescriptionWe are looking for a skilled Customer Service Representative to handle a variety of customer interactions efficiently and effectively. The ideal candidate will have prior experience in customer service or customer support roles, with a...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Digital Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Randstad Digital in Newcastle. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide professional and courteous support to...
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Customer Service Representative
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Digital Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Randstad Digital in Newcastle. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide professional and courteous support to...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Global Technology Solutions Ltd.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Global Technology Solutions Ltd.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Digital Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Randstad Digital in Newcastle. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Digital Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Randstad Digital in Newcastle. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional...
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Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Russell Tobin Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Russell Tobin. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer queries, and ensuring that our service standards are met.Key...
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Customer Service Representative
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom TEKsystems Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Personal Loans Centre.As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a professional and timely manner.You will...
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Customer Service Representative
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Digital Full time £14 - £21Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Randstad Digital. As a key member of our service centre, you will be responsible for delivering exceptional customer experiences through efficient and effective handling of customer interactions.Key Responsibilities:Utilize your prior...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Digital Full time £14 - £21Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Randstad Digital. As a key member of our service centre, you will be responsible for delivering exceptional customer experiences through efficient and effective handling of customer interactions.Key Responsibilities:Utilize your prior...
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Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure Careers Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our Customer Service department at Verisure Services Newcastle.About the Role:Provide exceptional customer service within an inbound teamEffectively handle customer complaints and queriesAssist customers with invoices and payments over the phoneMake outbound calls...
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Customer Service Representative
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Global Technology Solutions Ltd's Newcastle Contact Centre. As a representative, you will be the first point of contact for our customers, handling their queries and concerns via telephone and written correspondence.Your Key ResponsibilitiesProvide exceptional...
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Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure Careers Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our Newcastle team at Quorum Business Park. As a Customer Service Representative, you will be responsible for providing excellent customer service within a multichannel inbound team.Key Responsibilities:Provide exceptional customer service through various communication...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide timely...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide timely...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and professional manner.Key...
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Customer Service Representative
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Group Full timeCustomer Service Representative at SSP GroupAs a Customer Service Representative at SSP Group, you will be the face of our brand, providing exceptional customer service and ensuring a clean, safe, and welcoming environment for our customers.We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a...
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Customer Service Representative
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide excellent customer...