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Cafe Operations Supervisor

2 months ago

Tadworth, Surrey, United Kingdom National Trust Full time

About the Role

The National Trust is seeking a highly skilled and motivated Food and Beverage Team Lead to join our team at Box Hill. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and leading a team of staff to deliver outstanding food and beverage experiences.

Key Responsibilities

  • Lead a team of staff to deliver exceptional customer service and ensure a high-quality food and beverage experience
  • Develop and implement effective operational procedures to ensure efficient service delivery
  • Monitor and maintain high standards of food safety and hygiene
  • Collaborate with the Food and Beverage Manager to achieve business objectives and improve customer satisfaction
  • Provide training and development opportunities for team members to enhance their skills and knowledge

Requirements

  • Proven experience in a food and beverage leadership role, preferably in a hospitality or retail environment
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team
  • Strong problem-solving and analytical skills, with the ability to make informed decisions
  • Ability to work flexibly, including weekends and bank holidays
  • Knowledge of food safety and hygiene procedures, with a commitment to maintaining high standards

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A supportive and collaborative team environment
  • Free entry to National Trust places for you and your family
  • A range of employee benefits, including a pension scheme and season ticket loan