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Housekeeping Assistant Evenings

4 months ago

Tadworth, United Kingdom The Children's Trust Full time

Job summary

An exciting opportunity has arisen for a Housekeeping Assistant to join our Housekeeping Team working evenings. As a Housekeeping Assistant, your role will be supervised by the Housekeeping Supervisor and will report the Housekeeping Lead.

Staff benefits include shuttle bus, and more Read more below

Main duties of the job

Your role will be to provide a high standard of housekeeping and accommodation service across site. You will provide excellent levels of cleanliness that are consistent throughout the site.

As part of the site services team the role holder will be expected to liaise with managers and staff across the Trust. The role holder is expected to work closely with the other members of the facilities team and assist in covering in the laundry, in the deep clean team or other works as and when required.

You will be a natural and enthusiastic housekeeper working not only as part of a team but also individually. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.

Interview Date. Will interview as and when suitable applicants are received.

About us

About Us

The Childrens Trust isthe UKs leading charity for children with acquired brain injury, providingexpert rehabilitation, education, therapy, and care at our national specialistcentre in Tadworth, and to children and their families across the UK, via ourBrain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, weare located just outside of London, close to the M25 (accessible via Junction8, A217 to Tadworth) and easily accessible via National Rail, by way of:Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do ishighly rewarding, and in addition to an attractive salary, we offer a valuablerange of benefits, including, adoption pay, time off for fertility treatment,enhanced paternity leave, paid carers leave, time out days for thoseexperiencing menopause symptoms, time off for gender reassignment.

We also offeradditional annual leave days for those with long service, with entitlementsranging from 35 to 41 days (including bank holidays) depending on your lengthof service.

Other benefits includefree on-site parking; a staff shuttle service from Epsom and Sutton trainstations to Tadworth Court, subsidised cafeteria, on-site staff accommodation(subject to availability), the ability to retain your NHS pension (whereapplicable) or the opportunity to join an alternative scheme, and theopportunity to develop your career in a supportive and collaborativeenvironment.

Job description

Job responsibilities

Site wide general housekeeping service ensure that the housekeeping services is of an acceptable level and isconsistent across site.

Carry out a cleaning service in allocatedbuildings/rooms/areas ensuring that daily tasks are completed according to thestandard operating procedures in relation to the cleanliness/hygiene standards.

Follow infection control procedures whenever carryingout duties and ensure procedures are followed should there be an infectioncontrol outbreak.

Liaise with the Housekeeping Supervisor and HouseStaff on a daily basis carrying out special requests in relation toHousekeeping.

Ensure safe storage of cleaning materials andequipment and sufficient stock is maintained informing the HousekeepingSupervisor of stock requiring ordering.

Assist in the cleaning of communal areas on a dailybasis and cleaning of carpets, curtains, and high dusting on a rotatingschedule.

Ensure that any repairs required to fixtures and fittings arereported to the designated Facilities Helpdesk as soon as possible and anyissues are reported to the Housekeeping Supervisor.

Assist in routinehousekeeping audits as outlined in the planned preventative maintenance (PPM)schedules and ensure any works are to agreed service levels.

Prioritise work to complete assignments in a timely manner.

Assist othermembers of the Site Services and Facilities teams as required.

Undertake other or additional duties that are within your skills andabilities, as the organisation mayreasonably require from time to time.

Central Laundry Services/Staff Accommodation

Where resourcing requirements are required toassist in the provision of these services.

Where required work with the HousekeepingLead/Laundry Operatives to process the laundry in a timely and efficient manneraccording to the standard operating procedures ensuring that cleanliness andhygiene standards are met and maintained in the central laundry.

Where required any repairs required to fixtures andfittings are reported to the designated Facilities Helpdesk as soon aspossible.

Where required assist the HousekeepingSupervisor/Assistants to ensure that accommodation is prepared to agreedstandards for guests/staff to move in.

Where required carry out the final check of accommodation on a changeoverday to ensure minimum standards have been met and guests are able to move in.

Highlightany issues regarding tenant occupation to the Housekeeping Supervisor and intheir absence to the Housekeeping Lead (as appropriate).

Training & Development

In conjunction with the Housekeeping Lead throughtraining and development and customer liaison maintain a high standard ofcleanliness.

Attend team meetings with housekeepingand laundry staff

Attend mandatory training sessions andgain the required certification.

Developself to improve personal performance within the department.

Meet regularly for performance and development review, identifyinglearning objectives and setting targets, identifying opportunities forprofessional development.

Read all policiesand procedures relevant to working practice and to keep up to date with policychanges as they occur.

Professionalism

Takes action and raises concerns.

Adhere to thepolicies and procedures of The Childrens Trust.

Maintain professional boundaries and professionalism at all times.

Committed to demonstrating the organisations values and behaviours at alltimes.

Health and Safety

The role requires asignificant degree of manual handling and working with house services/laundryequipment.

Adheresto all health and safety guidelines, including infection prevention and control.

Provide evidence of allvaccinations (or medical exemption) required for the post.

Adhereto manual handling procedures and complete mandatory manual handling training.

Promotesthe health and safety of others.

Uses the incident reporting and riskassessment system (IRAR), to identify and report risks and incidents/actions ifdirected.

Responsible for identifying and mitigatingrisk within the work environment.

To attend allmandatory training sessions relevant to the role.

Wellbeing and Emotional Resilience

Maintains a positive approach and outlook whendealing with change and overcoming challenges and problems.

Recognises own limitations, develops realisticgoals, and uses support network resource when or if necessary.

Treats challenges and problems as a learningexperience.

Remains organised and focused when underpressure.

Responds appropriately and effectively to allconstructive feedback.

Motivates self and others.

Person Specification

Knowledge

Essential

Knowledge of Health & Safety,

Desirable

Knowledge of Infection Control within a house services environment. Knowledge of Health and Safety requirements when handling and storing cleaning materials.

Qualifications

Desirable

GCSE English (grade C or above) or equivalent. NVQ Level 2 in Housekeeping Services (or willingness to work towards)

Skills & Abilities

Essential

Physically fit for moving, lifting, and cleaning Friendly and caring - Essential Understanding of childrens needs Able to take responsibility for their own work Flexible and adaptable Able to follow instructions and procedures To be able to communicate effectively with line manager and all staff Strong organisational skills

Experience

Essential

Able to work as part of a team Health and safety aware

Desirable

Understanding of working within a caring environment. Previous experience in a housekeeping/cleaning role (ideally from an NHS/Schools or equivalent background)

Personal Qualities

Essential

Commitment to the vision and values of The Childrens Trust. Flexible and can do attitude to competing commitments in workload. Highly motivated and reliable. Ability to cope working in a demanding environment.