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Credit Controller Specialist

2 months ago


Goole, East Yorkshire, United Kingdom Tunstall Healthcare (UK) Ltd Full time
Job Title: Credit Controller

We are seeking a skilled Credit Controller to provide professional, proactive, and effective credit control across the business, liaising with internal and external stakeholders.

Key Responsibilities:
  • Ensure timely and effective collection of all debts and customer payments
  • Manage and chase outstanding debts via correspondence and liaison with stakeholders
  • Ensure cash collection targets are achieved
  • Develop and maintain customer relationships
  • Liaise with all departments to ensure disputes are resolved within a timely manner and in line with company guidelines
  • Customer account reconciliations
  • Maintain and manage accurate Sales Ledger accounts to ensure debtor balances are correct
  • Ensure prompt action is given to customer correspondence to ensure customer satisfaction
  • Making sure our systems are always fully updated to ensure visibility on all accounts
  • Set up customer accounts in accordance with company policy and procedures
  • Ledger reviews with the AR Team Leader
  • Special projects and other ad hoc duties as requested by the AR Team Leader
Requirements:
  • Previous credit control experience
  • Strong IT skills with efficient knowledge of Microsoft Word, Excel, and Outlook as well as financial/CRM systems
  • Excellent verbal and written communication skills, with a polite but firm manner
  • Ability to establish and maintain good customer relationships, both internally and externally at all levels
  • Ability to reconcile complex accounts
  • Calm, confident manner to handle potentially uncomfortable conversations
  • High attention to detail and a strong focus towards accuracy
  • Ability to manage workload efficiently, working towards targets, and agreed timescales
  • Ability to make decisions in accordance with company policy and procedure
  • Team player with a flexible approach, particularly during the company's quarter and year-end accounting periods
About Us:

Tunstall Healthcare (UK) Ltd is a market-leading health and care technology provider. We are passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life-saving and life-changing technology and services to millions of people in 18 different countries.

We empower our people to deliver the very best teamwork, innovation, and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step, from our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

What We Offer:
  • Competitive salary
  • Hybrid working
  • 25 days holiday + bank holidays
  • Holiday purchase scheme
  • Contributory pension
  • Volunteer day to support a cause you are passionate about
  • Dedicated 24/7 employee benefits platform