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Data Analyst

2 months ago

Cambridge, Cambridgeshire, United Kingdom Outsource UK Limited Full time
Job Title: Data Analyst

Outsource UK Limited is seeking a skilled Data Analyst to join our team. As a Data Analyst, you will play a crucial role in ensuring a smooth warranty claims process by coordinating, gathering, and adjudicating warranty claims.

Key Responsibilities:
  • Gather and coordinate warranty information from various stakeholders.
  • Review documentation to verify accuracy and ensure claims align with warranty conditions.
  • Evaluate, adjudicate, and process warranty claims in a timely and efficient manner.
  • Address and resolve discrepancies, maintaining a high level of accuracy.
  • Collaborate with internal teams and customers to provide excellent service and solutions.
Requirements:
  • Demonstrates the ability to understand and prioritize customer satisfaction.
  • Proficient in gathering and synthesizing data from diverse sources.
  • A solid foundation in customer service principles, striving to exceed customer needs and expectations.
  • Ability to clearly and effectively communicate in both written and verbal formats.
  • Basic understanding of problem-solving techniques and approaches.

Outsource UK Limited is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.