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Customer Service Representative

2 months ago

Bordon, United Kingdom Sammons Recruitment Ltd Full time

{"h1": "Customer Service Administrator Role", "p": "We are seeking a highly skilled and enthusiastic Customer Service Administrator to join our dynamic team at Sammons Recruitment Ltd. As a key member of our operations, you will be responsible for delivering exceptional customer service, managing enquiries, and maintaining high standards of customer care.", "ul": [{"li": "Provide exceptional customer service via phone and email, answering queries and resolving issues with professionalism."}, {"li": "Process customer orders, returns, and payments, ensuring accuracy and timeliness."}, {"li": "Maintain and update customer records, ensuring all information is correct and up to date."}, {"li": "Collaborate with internal teams to resolve customer concerns and ensure a seamless experience."}, {"li": "Take initiative in identifying areas for improvement to enhance the overall customer experience."}, {"li": "Accurate customer order entry."}, {"li": "Filing of customer orders, dispatch notes and proof of deliveries"}], "h2": "What You Will Bring", "p": "To succeed in this role, you will need to possess a positive, can-do attitude with a passion for delivering excellent service. You will also require strong communication skills, great attention to detail, and the ability to manage multiple tasks at once. Experience in a customer-facing role or administration is highly desirable, and proficiency in Microsoft Office systems is an advantage.", "h2": "Why This Opportunity", "p": "As a Customer Service Administrator at Sammons Recruitment Ltd, you will have the opportunity to be part of a dynamic and supportive team, grow and develop your skills in a rewarding environment, and be part of an inclusive workplace where your contributions are valued.", "p": "If you are looking for a role where you can make a real difference and be part of a company that values its people, we would love to hear from you.", "p": "We are committed to supporting and promoting diversity in the workplace and consider all applications.", "p": "Any salary advertised is for search purposes only.", "p": "If you have not heard from us within 7 days, you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies."}