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Assistant Store Manager
2 months ago
Job Title: Assistant Store Manager
Job Summary:
We are seeking an experienced Assistant Store Manager to join our team at London Designer Outlet. As a key member of our store management team, you will be responsible for leading the store teams to achieve sales, profit, and customer experience goals.
Key Responsibilities:
- Lead Store Teams: Generate sales, profit, minimize losses, and create the best possible customer experience while ensuring the store is visually distinctive and impeccably maintained.
- Identify Business Opportunities: Collaborate with others to identify opportunities to grow the business and improve performance.
- Visual Merchandising: Maintain corporate visual merchandising directives and standards for sales floor and back room.
- Staff Development: Focus staff on the importance of quality relationships with internal and external customers, ensuring accountability of staff in building a repeat customer base by providing all customers with unparalleled spirited service.
- Store Walkthroughs: Complete daily/weekly store walkthroughs to evaluate product performance, pricing, staff service levels, and inventory levels.
- Reporting and Analysis: Analyze store level reports and create action plans to improve results.
- Manpower Planning: Assist with manpower planning, identification, recruitment, interviewing, and hiring processes.
- Communication: Clearly communicate to staff store and individual sales goals and other key performance expectations, sales results, and provide guidance on what is needed to improve performance.
About You:
- Previous Experience: You have a previous track record of supervisory or specialist roles within a premium or luxury brand.
- People Management: You have previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
- Communication: You are an effective communicator with the ability to cultivate belonging.
- Collaboration: You collaborate to win and recognize and celebrate the contributions and achievements of others.
- Courage: You are courageous in giving feedback that promotes positive behavioral change.
- Adaptability: You adapt fast and work with pace.
- Leadership: You inspire trust, showing a clear presence on the shop floor.
- Decision Making: You approach all issues with a 'can do' approach and make informed decisions to find in-store solutions.
About Us:
At London Designer Outlet, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work.
We are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
