Customer Service and Sales Coordinator

6 days ago


Nechells, Birmingham, United Kingdom Anonymous Full time

Job Summary:

We are seeking a highly skilled and experienced Internal Sales/Technical Sales Representative to join our team at Anonymous. As a key member of our sales team, you will be responsible for managing incoming telephone enquiries and providing customers with pricing, technical, and logistical support.

Key Responsibilities:

  1. Customer Support: Provide technical support to customers and the external sales team, ensuring that all customer inquiries are addressed in a timely and professional manner.
  2. Order Management: Manage incoming web and sales orders, ensuring that all orders are processed efficiently and accurately.
  3. Communication: Maintain contact with line manager, sharing feedback and customer sentiment with other office staff and external teams as required.
  4. CRM Management: Utilize the CRM Salesforce, internal databases, and leads generated by our marketing team software to identify potential targets and new opportunities.
  5. Sales Support: Assist external sales staff with management of existing customers and new customers, providing timely quotes and follow-up to win new business.
  6. Product Knowledge: Provide drawings and schematics for domestic consumer units, as well as manage domestic consumer unit production area.
  7. Project Management: Monitor and update all projects on the CRM system, ensuring timely delivery of goods and smooth progress of orders.

Requirements:

  1. Electrical Qualification: Possess an electrical qualification and have a proven track record of meeting KPIs and targets while ensuring customer satisfaction is a priority.
  2. AutoCAD Experience: Have experience with AutoCAD and be comfortable with the use of software packages such as Microsoft Office Suite.
  3. Industry Knowledge: Have working knowledge/experience in the electrical supplies industry, which will be a distinct advantage in your application.
  4. Communication Skills: Possess excellent telephone manner and strong written communication skills, as well as the ability to communicate effectively with customers and colleagues.
  5. Initiative and Resilience: Be an enthusiastic, proactive, and organized individual with good use of initiative, resilient and determined to succeed in a competitive, challenging environment.

  • Project Coordinator

    5 days ago


    Nechells, Birmingham, United Kingdom Ten Recruit Limited Full time

    NPI Project Manager RoleAbout the RoleWe are seeking an experienced NPI Project Manager to join our team at Ten Recruit Limited. As a key member of our project management team, you will be responsible for coordinating all new product development project activities according to customer timelines.Key ResponsibilitiesCoordinate cross-functional communication...

  • Project Coordinator

    4 days ago


    Nechells, Birmingham, United Kingdom Ten Recruit Limited Full time

    NPI Project Manager RoleAbout the RoleWe are seeking an experienced NPI Project Manager to join our team at Ten Recruit Limited. As a key member of our project management team, you will be responsible for coordinating all new product development project activities according to customer timelines.Key ResponsibilitiesCoordinate cross-functional communication...


  • Nechells, Birmingham, United Kingdom InstaStaff Full time

    InstaStaff is seeking a dedicated Administrative Support Coordinator to enhance our client's operations in Birmingham. As a result of growth, our client is eager to welcome an Administrative Support Coordinator to their dynamic team. Key Responsibilities of the Administrative Support Coordinator: Inputting sales orders into the CRM system through various...

  • Sales Consultant

    1 month ago


    Nechells, Birmingham, United Kingdom The Search Consultant Full time

    Sales Consultant / Learning Advisor Based- Birmingham Offices Up to 26K base plus uncapped OTE 40K plus benefits to include pension and private medical About us and the role: We are seeking a motivated and enthusiastic Inbound Sales Representative to join our team. As an Inbound Sales Representative, you will be responsible for handling incoming sales...

  • Sales Associate

    3 weeks ago


    Nechells, Birmingham, United Kingdom XCL Management Global Recruitment Full time

    XCL Management Global Recruitment is collaborating with a client specializing in wholesale distribution of goods for resale, seeking a Sales Associate to enhance their dynamic team. The ideal candidate will have prior experience in a retail setting, demonstrating a strong understanding of customer service and sales. Key Details: Work Schedule: Monday to...


  • Nechells, Birmingham, United Kingdom Anonymous Full time

    Job Summary:We are seeking a highly skilled and experienced Internal Sales/Technical Sales Representative to join our team at Anonymous. As a key member of our sales team, you will be responsible for managing incoming telephone enquiries and providing customers with pricing, technical, and logistical support.Key Responsibilities:Customer Support: Provide...

  • Sales Floor Associate

    3 weeks ago


    Nechells, Birmingham, United Kingdom XCL Management Global Recruitment Full time

    XCL Management Global Recruitment is collaborating with a client specializing in wholesale distribution of goods for resale, seeking a Sales Floor Associate to enhance their dynamic team. Role Overview: The primary responsibility of this position is to efficiently replenish merchandise on the sales floor while actively engaging with customers to address...

  • Sales Administrator

    4 weeks ago


    Nechells, Birmingham, United Kingdom Comton Group Full time

    Sales Administrator We are working with a well established metal distributor located in the West Brom area. They're seeking a versatile and diligent administrator who is seeking a varied and fast pace role. You will be joining a highly successful and relaxed working environment who due to expansion are seeking an additional administrator to join their team....

  • NPI Project Manager

    5 days ago


    Nechells, Birmingham, United Kingdom Ten Recruit Limited Full time

    About the RoleTen Recruit Limited is seeking a highly skilled NPI Project Manager to join our team. As a key member of our organization, you will be responsible for managing new product development projects from concept to launch.Key ResponsibilitiesCoordinate all new product development project activities according to customer timelines.Work closely with...

  • NPI Project Manager

    4 days ago


    Nechells, Birmingham, United Kingdom Ten Recruit Limited Full time

    About the RoleTen Recruit Limited is seeking a highly skilled NPI Project Manager to join our team. As a key member of our organization, you will be responsible for managing new product development projects from concept to launch.Key ResponsibilitiesCoordinate all new product development project activities according to customer timelines.Work closely with...


  • Nechells, Birmingham, United Kingdom Clayton Full time

    Job SummaryWe are seeking a highly skilled and motivated Service Engineer to join our team at Clayton Thermal Products Limited. As a Service Engineer, you will be responsible for providing exceptional customer service and support to our clients across the UK and EMEA region.Key ResponsibilitiesCarry out routine service work, fault finding, and commission new...


  • Nechells, Birmingham, United Kingdom Flora and Co Associates Full time

    Company Overview: Flora and Co Associates is a prominent player in the retail sector, known for its commitment to excellence and a supportive work environment. Position Summary: We are currently seeking a Bilingual Accounts Receivable Specialist who is proficient in Spanish to become a vital part of our dynamic and friendly team on a permanent basis. Key...

  • Section Engineer

    1 month ago


    Nechells, Birmingham, United Kingdom AndersElite Full time

    New Opportunity: Site Engineer at A38 ProjectAre you a Site Engineer looking for an exciting role in the Midlands? We are currently seeking a talented individual to join our team to manage safe systems of works and quality control for the A38 Project.About You:Experience in Civil Engineering projects Implementation of Permit to Excavate, Permit to Load, and...


  • Nechells, Birmingham, United Kingdom Agricultural Recruitment Specialists Full time £50,000

    We are pleased to present a remarkable opportunity for a committed Client Relationship Manager to join our esteemed client, a leader in the fresh produce industry, particularly in the realm of salads. In this position, you will take charge of nurturing relationships with prominent supermarkets and retailers, effectively promoting our premium vegetables, and...


  • Nechells, Birmingham, United Kingdom D R Newitt & Associates Full time

    Company Overview: Join a reputable retail organization known for its commitment to excellence and customer satisfaction. Position Summary: We are seeking an Inventory Management Specialist to oversee stock operations at our central distribution facility. Key Responsibilities: Receiving Goods: Manage incoming shipments by scheduling and documenting delivery...


  • Nechells, Birmingham, United Kingdom Pertemps Birmingham Industrial Full time

    Job SummaryPertemps Birmingham Industrial is seeking a highly motivated and skilled Van Driver/Installation Specialist to join our team on a 12-week temporary to permanent position. As the face of our company, you will be responsible for servicing and maintaining grease trap equipment and delivering it to various clients across mainland UK.Key...

  • Service Advisor

    4 days ago


    Nechells, United Kingdom Auto Skills UK Full time

    Job DescriptionJob Title: Service AdvisorJob Summary: We are seeking a highly motivated and customer-focused Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth.Key...

  • Service Advisor

    6 days ago


    Nechells, United Kingdom Auto Skills UK Full time

    Job DescriptionJob Title: Service AdvisorJob Summary: We are seeking a highly motivated and customer-focused Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth.Key...

  • Sales Consultant

    1 month ago


    Nechells, United Kingdom The Search Consultant Full time

    Sales Consultant / Learning Advisor Based- Birmingham Offices Up to 26K base plus uncapped OTE 40K plus benefits to include pension and private medical About us and the role: We are seeking a motivated and enthusiastic Inbound Sales Representative to join our team. As an Inbound Sales Representative, you will be responsible for handling incoming sales...

  • Service Manager

    1 month ago


    Nechells, United Kingdom Octane Recruitment Full time

    Assistant Service Manager - Motor Trade - Vehicles Location: Birmingham Salary: £30k basic OTE 38k Hours: Full Time Monday to Friday 40 hours, Saturdays as required We have an exciting opportunity which has arisen for an Assistant Service Manager to join our Large dealer group. Within this role you shall be responsible for overseeing the service...


  • Nechells, United Kingdom Owen Daniels Consultancy Full time

    Are you a skilled administrator with a background in customer relations? If you have experience in a client-facing role, Owen Daniels Consultancy is seeking a Sales Support Specialist to join a leading manufacturer in the metals sector. Role Overview: In this position, you will report directly to the EU Sales Manager and be responsible for managing...

  • Service Manager

    4 weeks ago


    Nechells, United Kingdom Octane Recruitment Full time

    Assistant Service Manager - Motor Trade - Vehicles Location: Birmingham Salary: £30k basic OTE 38kHours: Full Time Monday to Friday 40 hours, Saturdays as requiredWe have an exciting opportunity which has arisen for an Assistant Service Manager to join our Large dealer group. Within this role you shall be responsible for overseeing the service department...

  • Sales Administrator

    3 months ago


    Nechells, United Kingdom One Call Consultants Full time

    One Call Consultants are currently recruiting for a Sales Administrator to join a current client of ours based in Nechells We are seeking a highly organized and detail-oriented Sales Administrator to join our team. As a Sales Administrator, you will play a crucial role in supporting our sales team and ensuring the smooth operation of our sales processes....


  • Nechells, United Kingdom Anonymous Full time

    Role: Manage incoming telephone enquiries and provide customers with pricing, technical and logistical support. Represent the business in a positive, helpful, and professional manner that reflects the brand in a positive light that promotes repeat enquiries and future business. Key Responsibilities: * Manage incoming web and sales orders & incoming...


  • Nechells, United Kingdom Anonymous Full time

    Role: Manage incoming telephone enquiries and provide customers with pricing, technical and logistical support. Represent the business in a positive, helpful, and professional manner that reflects the brand in a positive light that promotes repeat enquiries and future business.Key Responsibilities: * Manage incoming web and sales orders & incoming calls *...

  • Sales Administrator

    4 weeks ago


    Nechells, United Kingdom Comton Group Full time

    Sales Administrator We are working with a well established metal distributor located in the West Brom area. They're seeking a versatile and diligent administrator who is seeking a varied and fast pace role. You will be joining a highly successful and relaxed working environment who due to expansion are seeking an additional administrator to join their team....

  • Service Advisor

    4 days ago


    Nechells, United Kingdom Auto Skills UK Full time

    Job DescriptionJob Title: Service AdvisorJob Summary:We are seeking a highly motivated and customer-focused Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth.Key...

  • Service Advisor

    6 days ago


    Nechells, United Kingdom Auto Skills UK Full time

    Job DescriptionJob Title: Service AdvisorJob Summary:We are seeking a highly motivated and customer-focused Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth.Key...


  • Nechells, United Kingdom Mitchell Maguire Full time

    About the RoleMitchell Maguire is seeking an experienced Internal Sales Representative to join our team in the role of Industrial Sales Representative - Doors and Shutters. As a key member of our sales team, you will be responsible for selling the installation, maintenance, and repairs of industrial and commercial doors, shutters, barriers, gates, and...


  • Nechells, United Kingdom Mitchell Maguire Full time

    About the RoleMitchell Maguire is seeking an experienced Internal Sales Representative to join our team in the role of Industrial Sales Representative - Doors and Shutters. As a key member of our sales team, you will be responsible for selling the installation, maintenance, and repairs of industrial and commercial doors, shutters, barriers, gates, and...


  • Nechells, United Kingdom Octane Recruitment Full time

    Position: Automotive Service SupervisorLocation: BirminghamCompensation: £30k base salary with an OTE of £38kWorking Hours: Full-time, Monday to Friday, 40 hours, with occasional SaturdaysWe are pleased to present an exciting opportunity for an Automotive Service Supervisor to join our prominent dealer group. In this pivotal role, you will oversee the...

  • Service Advisor

    7 days ago


    Nechells, United Kingdom Auto Skills UK Full time

    Service Advisor Basic Salary - Up to £28,000 OTE - Up to £34,000 Location - Birmingham   Benefits ·Enhanced holidays that increase with service ·Eligibility to join one of our car schemes ·Critical illness cover after 2 years and Life Assurance ·Enhanced paid maternity, paternity and adoption leave ·For some roles a company car and...

  • Commercial Assistant

    1 month ago


    Nechells, United Kingdom Owen Daniels Consultancy Full time

    Are you an experienced administrator? Have you previously worked in customer service or a customer facing environment? If so, our client, a metals’ manufacturer, is recruiting for a Commercial Assistant for their site in Birmingham. Reporting to the EU Sales Manager, the role will involve managing quotations and German orders in SAP while ensuring...

  • Administrator

    3 months ago


    Nechells, United Kingdom Hireonline Full time

    **Administrator - Central Birmingham** Are you a reliable, highly motivated, and enthusiastic individual who enjoys interacting with customers? Do you possess excellent sales and administration skills? Look no further, as we have the PERFECT role for you! - Salary: £24,000 - Location: Birmingham City Centre - Hours: Monday to Thursday 8.30am-5pm Friday...


  • Nechells, United Kingdom Octane Recruitment Full time

    Position: Automotive Service Supervisor Salary: £30,000 basic with an OTE of £38,000Working Hours: Full-time, Monday to Friday, 40 hours, with occasional Saturdays as needed.Overview: We are pleased to announce an opportunity for an Automotive Service Supervisor to join our prominent dealer group. In this pivotal role, you will oversee the operations of...


  • Nechells, United Kingdom Elitep Full time

    Elite Personnel is a premier recruitment agency, currently representing a distinguished jewellery manufacturer. Our client is renowned for exquisite crafting jewellery pieces using precious metals and gemstones. As part of their expansion, we are actively seeking a dynamic and organised Jewellery Production Administrator to join their team. **Position...