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Service Advisor
2 months ago
Job Title: Service Advisor
Job Summary: We are seeking a highly motivated and customer-focused Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth.
Key Responsibilities:
- Arrange Service Department bookings and ensure efficient workshop loading.
- Attend to all customer requirements to the expected standards, providing a high level of customer satisfaction.
- Upsell works to be completed and special offers/Service Plans to increase revenue and customer loyalty.
Requirements:
- Previous experience as a Service Advisor in a car dealership environment.
- Previous experience using Kerridge / ADP or other essential dealer systems.
- Ability to thrive in a fast-paced service department and work effectively under pressure.
- Full clean UK Driving Licence.
What We Offer:
- Enhanced holidays that increase with service.
- Eligibility to join one of our car schemes.
- Critical illness cover after 2 years and Life Assurance.
- Enhanced paid maternity, paternity, and adoption leave.
- For some roles, a company car and additional earning potential through commission or bonus.