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Service Advisor

2 months ago


Nechells, United Kingdom Auto Skills UK Full time
Job Description

Job Title: Service Advisor

Job Summary: We are seeking a highly motivated and customer-focused Service Advisor to join our team at Auto Skills UK. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our Service Department, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Arrange Service Department bookings and ensure efficient workshop loading.
  • Attend to all customer requirements to the expected standards, providing a high level of customer satisfaction.
  • Upsell works to be completed and special offers/Service Plans to increase revenue and customer loyalty.

Requirements:

  • Previous experience as a Service Advisor in a car dealership environment.
  • Previous experience using Kerridge / ADP or other essential dealer systems.
  • Ability to thrive in a fast-paced service department and work effectively under pressure.
  • Full clean UK Driving Licence.

What We Offer:

  • Enhanced holidays that increase with service.
  • Eligibility to join one of our car schemes.
  • Critical illness cover after 2 years and Life Assurance.
  • Enhanced paid maternity, paternity, and adoption leave.
  • For some roles, a company car and additional earning potential through commission or bonus.