Prisoner Custody Officer

2 months ago


Luton, Luton, United Kingdom Serco Full time
About the Role

As a Prisoner Custody Officer with Serco, you will play a vital role in providing safe and secure escorting and custody services to detainees. Your primary focus will be on the physical and mental wellbeing of those in your care, ensuring their safety and dignity at all times.

Key Responsibilities
  • Accompany defendants in court rooms and cells, ensuring their safety and security
  • Search property or people as required, maintaining a high level of professionalism and discretion
  • Ensure food and drink are available to detainees, promoting their physical and mental wellbeing
  • Complete paperwork and data entry for the day, maintaining accurate records and adhering to company policies
What We Offer

As a Prisoner Custody Officer with Serco, you will benefit from:

  • A competitive salary and benefits package, including pension and life insurance
  • Continuous training and development opportunities, enabling you to grow and progress in your career
  • A supportive team environment, promoting diversity and inclusion
  • Access to a range of discounts and exclusive deals, enhancing your work-life balance
Requirements

To be successful in this role, you will need:

  • A current valid driver's license
  • Reasonable fitness levels, enabling you to perform the physical demands of the job
  • Good written and verbal communication skills, essential for managing and controlling situations
Our Assessment Process

Our recruitment process includes:

  • Online assessment, sent via email upon application
  • Briefing call to assess eligibility
  • Competency-based virtual interview
  • Short role-play and written exercise
Additional Information

All roles are exempt from the Rehabilitation of Offenders Act 4, and all offers of employment are subject to Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.



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