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Zoho System Implementation Expert

3 months ago

Leeds, Leeds, United Kingdom IST RESOURCING LTD Full time

IST Resourcing Ltd is seeking to hire a skilled Zoho System Implementation Expert to enhance our operational efficiency.

This pivotal role focuses on the effective management and optimization of our Zoho platform to support franchise operations.

The successful candidate will be offered a competitive remuneration package that reflects their expertise and contributions.

Key Responsibilities

The primary duties of the Zoho System Implementation Expert include:

  • Overseeing the current Zoho platform, addressing existing challenges, and managing the development of applications and products.
  • Leading the deployment of the Zoho system across all franchise locations.
  • Identifying and rectifying system issues to ensure peak performance.
  • Customizing and configuring the platform to align with the unique requirements of the franchise care sector.
  • Designing and developing Zoho-related applications and processes to enhance operational workflows.
  • Collaborating with stakeholders to gather requirements and convert them into effective technical solutions.
  • Ensuring that Zoho processes are streamlined, efficient, and user-friendly.
  • Supervising the development and enhancement of Zoho-related products and tools.
  • Managing the product lifecycle from conception to launch, ensuring alignment with business objectives.
  • Working with cross-functional teams to guarantee timely delivery of product features and enhancements.
  • Providing training and support to franchisees and staff on the Zoho platform.
Benefits

We offer a comprehensive benefits package, including:

  • Pension scheme
  • 28 days of holiday plus bank holidays with the option to purchase additional leave
  • Enhanced maternity and paternity leave
  • Employee Assistance Programme
  • Various employee discounts
Required Knowledge, Skills, and Experience

The ideal candidate will possess:

  • Experience in a recruitment function with the ability to lead a team and manage multiple vacancies.
  • Proficiency in using HR systems, preferably Zoho-recruit.
  • A strong understanding of the recruitment landscape, including advertising platforms and direct recruitment.
  • Excellent communication skills, both written and verbal, with the ability to engage with stakeholders at all levels.
  • Intermediate proficiency in Excel.
  • The capability to handle sensitive matters with professionalism and confidentiality.
  • Effective time management skills to juggle multiple tasks simultaneously.