Reservations Coordinator
2 days ago
We are seeking a highly skilled and experienced Reservations Coordinator to join our team at a 4-star hotel in London. As a key member of the front office team, you will be responsible for handling all aspects of the reservation process, ensuring smooth operations and maximum occupancy.
Key Responsibilities:
- Manage incoming enquiries via telephone, email, and online booking platforms
- Collaborate with other departments to ensure guest requirements are met
- Deal with special requests and preferences
- Ensure accurate and efficient processing of reservations
Requirements:
- Proven experience in a reservations or front desk role within the hospitality industry
- Excellent communication skills, both written and verbal
- Proficiency with Opera PMS or Opera Cloud advantageous
- Strong attention to detail and ability to excel in a busy environment
- Flexibility to work varying shifts, including weekends and holidays
What We Offer:
- Competitive salary of £26,500 to £27,000 p.a.
- Employee discounts on accommodation
- Access to Wagestream
- Free laundry and dry cleaning
- Regular social outings
- Life assurance scheme
- Free use of the hotel gym
- BUPA health cash back plan
- Discounts on accommodation and food & beverage for family/friends
Why Choose Us:
Our 4-star hotel is located in the heart of London's West End, offering a unique and exciting work environment. We are passionate about creating exceptional guest experiences and are looking for like-minded individuals to join our team.
How to Apply:
If you are a motivated and experienced Reservations Coordinator looking for a new challenge, please click the 'Apply Now' button to submit your application.
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