Family Activities Director

6 days ago


Twickenham, United Kingdom Virgin Active Full time
About the Role

We are seeking a highly motivated and experienced Family Activities Director to lead our Junior Activities and Swim Teams at Virgin Active. As a key member of our team, you will be responsible for delivering exceptional family-focused experiences that inspire our members to live an active life.

Key Responsibilities
  • Lead the Family Activities team and manage the successful running of Junior Activities and Swim Teams.
  • Develop and implement innovative classes following the STA National Swim Plan for Teaching Swimming.
  • Recruit, train, and develop a high-performing team to deliver exceptional customer service and experiences.
  • Manage the Junior Activities and Swim Teams' budgets, ensuring financial targets are met.
  • Collaborate with other departments to ensure seamless delivery of family-focused experiences.
  • Monitor and report on key performance indicators (KPIs) to ensure the successful delivery of departmental objectives.
Requirements
  • Proven experience in creating innovative classes and programmes for children.
  • Excellent leadership and management skills, with the ability to motivate and inspire a team.
  • Strong communication and interpersonal skills, with the ability to build relationships with staff, members, and parents.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of recruitment, payroll, and training and development processes.
  • Excellent attention to detail and problem-solving skills.
What We Offer

As a Family Activities Director at Virgin Active, you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. You will be part of a team that is passionate about delivering exceptional customer experiences and inspiring our members to live an active life.


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