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Client Services Coordinator

2 months ago

London, Greater London, United Kingdom Portico Corporate Reception Management Full time
Position Overview

Portico Corporate Reception Management is seeking a dedicated Client Services Coordinator to enhance our team within a prestigious legal firm.

This multifaceted role involves welcoming clients and visitors on the hospitality floors, as well as managing various concierge desks throughout the premises.

The Client Services Coordinator will handle the switchboard operations, coordinate room bookings, arrange transportation, and respond to internal service inquiries while providing comprehensive support.

Working Hours: 40 Hours
Salary: £29,316

Qualifications

The ideal candidate will possess a friendly demeanor and a strong commitment to delivering exceptional service, coupled with meticulous attention to detail. This position is perfect for those looking to broaden their expertise and experience.

Prior experience in customer service is essential, ideally within a corporate environment or a similar capacity.

Excellent verbal and written communication skills are a must, enabling effective interaction with colleagues and clients across all levels.

Experience in operating a switchboard and managing meeting room reservations is highly desirable.

Familiarity with Audio Visual services is an added advantage.

Additional Benefits

What We Offer:

  • Generous holiday allowance
  • Pension contributions
  • Life insurance coverage
  • Enhanced annual leave
  • Referral bonus program
  • Appreciation voucher scheme
  • 24-hour personal helpline for employee support, including counseling and information services
  • Access to our discounts and benefits platform, offering substantial savings at numerous retailers, hotels, cinemas, and more
  • Opportunities for professional development through our Training Academy