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Support Advisor

2 months ago

Cheltenham, Gloucestershire, United Kingdom FearFree Full time £23,088 - £26,164
Job Title: Education, Training and Employment Support Advisor

FearFree is seeking a highly motivated and experienced individual to join our team as an Education, Training and Employment Support Advisor. This is an exciting opportunity to contribute to the development of our new RISE service, which aims to support individuals impacted by domestic abuse, sexual violence, and stalking to access education, training, and employment opportunities.

About the Role:

  • Provide trauma-informed support to service users through group work and one-to-one sessions.
  • Work closely with the service manager to set up and develop the service, supporting its ongoing growth and expansion.
  • Triage and assess service users to consider their suitability for the RISE Service.
  • Utilise a trauma-informed approach to help people return to or access education, training, and employment.
  • Support individuals to increase work-related skills, such as CV writing, financial management, and IT skills.
  • Work with a diverse client group, creating bespoke action and support plans for each individual.
  • Facilitate group support sessions in addition to one-to-one support.
  • Build and develop relationships/links with education, training, and employment providers and corporate partners to expand the provision for our service users.
  • Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
  • Play an active role in the recruitment process of volunteers in addition to management of volunteers, ensuring they are kept up to date and involved in the organisation, and able to support our service users.
  • Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
  • Work closely with services across FearFree, developing close working relationships and supporting clients who may be accessing support from our other services.
  • Record all contact with service users and abide by confidentiality requirements.
  • Record and monitor data to enable the service to be fully evaluated.

Requirements:

  • Experience in working with vulnerable people.
  • Understanding/experience of the education, training, and employment sector.
  • Ability to proactively engage with local employers and local support networks/organisations to promote the skills of the individuals they are supporting.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Good organisational and time management skills.
  • Ability to maintain confidentiality and adhere to data protection policies.

What We Offer:

  • A competitive salary of £23,088 - £26,164 per annum (pro rata for part-time).
  • 28 days' annual leave plus bank holidays (pro rata for part-time).
  • Hybrid working.
  • Access to an Employee Assistance Programme.

How to Apply:

Please visit our website for a full job description/personal specification and to apply for this role: Education, Training and Employment Support Advisor - FearFree

FearFree is committed to encouraging equality and diversity in the workplace.