Technical Support Analyst
1 week ago
Exciting Opportunity: Application Support Analyst Job Description
Are you passionate about supporting critical business applications? We are looking for an Application Support analyst to join our dynamic team at a leading technology company.
Key Responsibilities:
- Maintain business-critical applications and ensure seamless operation of services.
- Monitor and troubleshoot applications and services to prevent downtime.
- Diagnose and resolve complex technical issues in a timely manner.
- Recommend solutions to prevent future occurrences and improve overall system performance.
- Provide technical support across various business directorates and ensure effective communication with stakeholders.
Required Skills:
- Excellent communication and interpersonal skills.
- Strong diagnostic and problem-solving skills.
- Attention to detail and ability to work under pressure.
- Flexible approach to tasks and ability to adapt to changing priorities.
Preferred Experience:
- Experience with Siemens Teamcenter Unified, MS Office, SQL, Visual Basic, Primavera P6, Java, and FlexLM.
Benefits:
- Flexible working options and company-funded benefits.
- Comprehensive benefits package, including 25 days holiday plus bank holidays and an award-winning pension scheme.
- Employee Assistance Programme and discounted gym membership.
- Access to online training courses and referral incentive scheme.
- Bonus opportunities and career development support.
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