Housing Systems Implementation Specialist

3 weeks ago

Birmingham, Birmingham, United Kingdom NEC Software Solutions Full time
Implementation Consultant - Housing

We are seeking an experienced Implementation Consultant to join our UK-based Housing team to specialize in NEC Housing Allocations, Rents and/or Service Charges Modules for the not-for-profit social housing sector.

Main Responsibilities:
  • Provide expert guidance in implementing NEC Housing systems, focusing on configuration and build.
  • Offer excellent advice to current customers using NEC Housing.
  • Ensure customers are satisfied with advice and training, providing consistent positive feedback.
  • Create and maintain training courses and solution design manuals for customers and internal teams.
  • Stay up-to-date with the latest developments in Social Housing Management.
  • Be flexible and available for travel throughout the UK to visit customer and company sites when required.
Qualifications:
  • In-depth expertise in using NEC Housing, ideally with experience in Allocations, Rents or Service Charge Modules.
  • Demonstrated expertise in implementing Housing systems, with a strong focus on system configuration and build.
  • Proven track record of providing high-quality consultancy services to customers, including Local Authority Housing, ALMOs or Housing Associations.
  • Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services.
  • Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers.
  • Proficiency in handling multiple parallel projects.
Desirable Skills:
  • Experience in creating, configuring, and implementing NEC Housing system modules.
  • Working knowledge of Unix and/or SQL.
Benefits:
  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
  • 25 days paid holiday with the option to buy/sell.
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
  • A fantastic selection of flexible benefits to suit your individual needs.
  • We are an employer who cares, with an invaluable employee assistance programme to help in every area of your life.
  • All colleagues get free access to LinkedIn Learning.

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.

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