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Scheduler Coordinator

2 months ago

Folkestone, Kent, United Kingdom Home Instead Full time

Job Overview

Home Instead is seeking a highly organized and detail-oriented Scheduler Coordinator to join our team. As a Scheduler Coordinator, you will play a critical role in ensuring the smooth operation of our care services.

Key Responsibilities

  • Develop and implement effective scheduling systems to meet the needs of our clients and care professionals.
  • Collaborate with the client services team to match care professionals with new clients and arrange introductions.
  • Ensure client schedules are aligned with their needs, with the same care professional and times each week, where possible.
  • Build strong relationships with clients and care professionals to ensure positive experiences.
  • Work closely with the recruitment team to ensure sufficient staffing levels are met.
  • Monitor and adjust schedules as needed to accommodate changes and last-minute cancellations.

Requirements

  • Experience in a scheduling role within a home care or logistics environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational and prioritization skills, with the ability to work calmly and accurately under pressure.
  • Ability to multitask and maintain attention to detail.
  • Team player with a positive and resilient attitude.

What We Offer

As a Scheduler Coordinator at Home Instead, you will have the opportunity to make a meaningful difference in the lives of our clients and care professionals. We offer a supportive and collaborative work environment, with opportunities for professional growth and development.