Team Supervisor
4 weeks ago
Salary: 24,500pa DOE
Hours: 40 hours per week
As a Team Supervisor, you will play a crucial role in supporting the store manager and will be entrusted with the responsibility of managing the unit effectively.
Your primary objective is to be an enthusiastic leader and a representative of the brand, working within a well-loved coffee establishment, serving a variety of beverages while ensuring exceptional service as we enhance the experience at our rest stops.
What We Offer Our Supervisors:
- Annual bonus potential of up to 3,445pa
- Generous colleague discount of up to 60% for you and your family on brands including Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits package including pension, sick pay, maternity, paternity, and life assurance
- Excellent development opportunities with funded qualifications to advance in the management team
Key Responsibilities:
- Leading your team to uphold outstanding brand standards and customer service
- Driving sales and managing costs to maximize profitability
- Conducting stock counts and managing orders
- Collaborating with the Store Manager to set achievable targets for the team
- Providing coaching and feedback to team members, identifying training needs
- Addressing customer feedback promptly and appropriately
- Assisting the team in food and beverage preparation
What You Bring:
- Previous experience in a supervisory or leadership role is highly desirable
- A passion for creating memorable customer experiences
- Strong communication skills and confidence in decision-making
- Ability to work independently and make sound decisions under pressure
This role is ideal for those currently in a shift manager, team leader, or supervisory position looking to advance their career, or for team members seeking to take the next step.
Please ensure you can access the site before applying, as some locations may have limited public transport options.
Where our customer's journey pauses, yours just begins.
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