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Team Supervisor
3 months ago
Salary: £24,500 per annum, depending on experience
Hours: 40 hours per week
As a Team Supervisor, you will play a crucial role in supporting the store manager and taking charge of the unit's operations.
Your primary responsibility will be to serve as an enthusiastic leader and brand representative, ensuring exceptional service while offering a variety of beverages and food items.
Benefits for Team Supervisors:
- Annual bonus potential of up to £3,445
- Generous colleague discount of up to 60% for you and your family on various brands
- Enhanced benefits package including pension, sick pay, and life assurance
- Opportunities for professional development and funded qualifications
Key Responsibilities:
- Guide your team to maintain high brand standards and deliver outstanding customer service
- Drive sales and manage costs to maximize profitability
- Oversee stock management and order processing
- Collaborate with the Store Manager to set and achieve team targets
- Provide coaching and feedback to team members, identifying training needs
- Address customer feedback promptly and effectively
- Assist the team in food and beverage preparation
Qualifications:
- Experience in a supervisory or leadership role is highly desirable
- Strong passion for creating memorable customer experiences
- Excellent communication skills and decision-making abilities
- Ability to work independently and make sound decisions under pressure
This role is ideal for individuals currently in supervisory positions or those looking to advance from team member roles. We look forward to your application.
Please note that some locations may have limited public transport access.