Aesthetic Field Service Engineer

4 weeks ago

Leeds, Leeds, United Kingdom Lynton Full time
Job Title: Field Service Engineer

Location: North of UK Leeds / York / NE

Salary: Basic salary GBP32 - 36k dependent on experience

Job Type: Permanent, Full Time - 37.5 hours per week plus overtime

Our Story:

Lynton is a leading supplier of medical and aesthetic devices to clinics in the UK, providing our customers with the very best technology and customer service in the industry. Our devices are used for a wide range of applications including hair removal, skin rejuvenation, tattoo removal, as well as advanced surgical procedures within the NHS. Alongside supplying equipment from several overseas companies, we also have an active Research and Development team and manufacture our own lasers in our factory in Cheshire. We run a best-in-class training academy and our own advanced aesthetic clinic.

Purpose of the role:

Our service team supports hospitals, clinics, and beauty salons throughout the UK as well as international distributors. The role of our engineers is to ensure that Lynton equipment is maintained in excellent working condition through scheduled maintenance visits, repair call-out visits, and new product installations. The job role will include fault finding, electrical testing, and optical alignment of lasers and Intense pulsed light systems on customer sites and at our Cheshire based factory. Your initial induction training will be for 2 weeks at the factory in Cheshire plus a continuous training programme thereafter. Whilst being a regional position, there will be UK-wide travel, and so the job does require someone who enjoys driving.

  • Provide high quality technical service including routine maintenance and repair call out support for Lynton's customers, including hospitals, clinics, and salons.
  • Subject to progression, there is opportunity to visit overseas distributors to provide support and training as required.
  • Maintenance checks such as electrical testing and optical alignment across the entire product range, much of which is manufactured by Lynton.
  • Record keeping and completion of all associated test and inspection sheets which are provided in a format which conforms with Medical Devices Regulations.
  • Delivery and collection of products to support sales demonstrations and/or trade exhibitions.
  • Create a positive customer experience and maintain excellent communication - keep customers informed and seek valuable and accurate feedback.

Essential Experience:

  • Technical field service or other engineering/maintenance-related position.

Qualifications/Training:

  • Science / Engineering degree.
  • Full UK driving license.
  • Quality Focused.
  • Overtime pay (expected GBP5k - GBP10k p.a.)
  • Annual company profit related bonus.
  • Auto-enrolment pension.
  • Company life insurance (3 x Salary).
  • Laptop/phone.
  • Company vehicle.
  • 33 days annual leave (incl. Bank holidays).
  • Additional paid leave on your Birthday.
  • Discounted products/treatments.
  • Opportunity for overseas travel if desired.

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