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Relief Manager for Country Houses
2 months ago
Relief Manager for Country Houses
Location: Remote across multiple Country Houses in the UK
Contract: Permanent, Full Time
Salary: £32,000
Accommodation: Complimentary live-in accommodation covering all expenses, including meals, laundry, and internet access
Employee Benefits: 33 Days Holiday pro rata including bank holidays, Volunteer Day, Group Life Assurance, Cinema Discounts, Online Shopping Discounts, Cycle to Work Scheme, Discounted Gym Membership, Virtual GP, Health & Wellbeing Support, and 24/7 Helplines for mental health and personal support, plus exclusive holiday discounts for employees and their families.
Role Overview:
As a Relief Manager, you will oversee the operations of our Country Houses, ensuring an exceptional experience for our guests. This role involves stepping in during periods of absence and offers a unique chance to work across all 16 Country Houses in the UK. Your key responsibilities will include:
- Excellence in Customer Service: Ensure that every aspect of guest service meets the highest standards.
- Culinary Oversight: Manage the culinary team to guarantee outstanding food quality while adhering to budgetary constraints.
- Leadership in Front of House: Direct the front of house staff, maintaining immaculate conditions in all guest areas.
- Property Maintenance: Work closely with maintenance personnel to identify and resolve property issues.
- Support from Central Functions: Utilize resources from central departments for recruitment, occupancy management, health and safety, purchasing, and reporting.
As a Relief Manager, your contribution will extend beyond operational tasks; your leadership and commitment to excellence will enhance the overall experience at our Country Houses.
Desired Qualifications:
We seek candidates with the following qualifications:
- A solid background in the Tourism or Hospitality sector, particularly in roles such as Hotel Manager, Country House Manager, or similar positions with proven management success.
- Flexibility to work varied hours, including evenings and weekends.
About HF Holidays:
HF Holidays is a B Corp Certified British heritage brand with over a century of experience in organizing walking holidays across the UK and beyond. We are committed to putting people at the center of our operations and take pride in our community-focused approach.
Commitment to Equity and Diversity:
We are an equal opportunity employer, dedicated to recruiting and promoting individuals based on their qualifications and abilities. We also provide reasonable adjustments for individuals with disabilities in accordance with applicable laws.
