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Patient Services Team Coordinator
2 months ago
About the Role
We are seeking a highly skilled and organized individual to join our Patient Services Team as a Team Leader. This is an exciting opportunity to work in a dynamic and supportive environment, contributing to the delivery of high-quality patient care.
Key Responsibilities
The successful candidate will be responsible for coordinating patient flow, ensuring effective administration, and providing a supportive service to clinical divisions. This will involve validating referrals, registering patients, and managing expedited patients. Additionally, the Team Leader will be responsible for training and mentoring administrative staff, ensuring a robust training package is in place.
Working with the Team
The Team Leader will work closely with the central and specialty administration team leaders to ensure all elements of the role are managed and prioritized to suit the needs of the patient and the service. This is a new department, and the role and work pattern may change in the future as the team develops.
About Us
Northern Lincolnshire and Goole NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS, serving over one million patients every year. We are committed to delivering world-class hospital and community services, and our team is dedicated to providing excellent care to our patients.
Person Specification
The ideal candidate will have a strong background in administration, with experience in data quality management and using full range of IT/Patient data systems/Microsoft office. A NVQ Level 3 in Business Administration/Customer Care or equivalent experience is essential. Computer Literacy Course ECDL is desirable. The successful candidate will also have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
