Luxury Fashion Supervisor

4 days ago

Ipswich, Suffolk, United Kingdom Frasers Group Full time
Job Opportunity

We are seeking a highly skilled and experienced Supervisor to join our team at Flannels, a luxury fashion destination for men and women. As a Supervisor, you will play a key role in supporting the daily workload and delegating tasks to the team, ensuring that all work is completed to the highest standard and to the expectation set by the line manager.

The Role
  • Support the team with daily tasks and delegate responsibilities effectively.
  • Supervise work, check completion, and ensure that all tasks are delivered to the expected standard.
  • Utilize business communication tools to complete tasks and ensure that the team understands all key functions.
  • Understand and adhere to all processes and procedures, setting a good example for others.
  • Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles.
  • Support the maintenance of the store environment and housekeeping standards.
  • Understand and comply with company policies and security measures.
  • Maximize sales opportunities and provide an exceptional customer experience in line with customer and business requirements.
  • Stay up-to-date with product features and benefits.
  • Deliver to merchandising guidelines to ensure effective product placement and meet brand partner expectations.
  • Achieve KPI targets and expectations.
  • Demonstrate commercial awareness and adopt the right product, place, and time compliance.
  • Engage with and feedback issues to contribute to the wider business.
  • Support senior management in coaching the team.
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within the store.
Requirements
  • Experience of leading a team within a retail environment.
  • Knowledge of and passion for luxury brands.
  • Ability to drive sales through excellent service.
  • Understanding of visual presentation and its impact on sales floor commerciality.
  • Ability to motivate a team with effective communication.
Benefits
  • Weekly/Monthly & Quarterly Commercial Bonuses.
  • Stocktake Bonuses.
  • Commission-led bonuses across a wide range of products.
  • Monthly Group Rewards and Recognition.
  • Long Service awards.
  • Development Courses with National Qualifications.
  • 28 Days Holiday.
  • 50% Instore Uniform Discount.
  • Discounted Gym membership.
  • Cycle to work scheme.
  • Group Wide 20% Discount across all Frasers Group brands.

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