Pensions Advisor

1 month ago


Hook, United Kingdom Mulberry Recruitment Full time
Position: Pensions Advisor
Hourly Rate: £50
Working Hours: 37.5 hours per week, 5 days a week including alternating weekends. Shifts include 8:00-16:15 and 9:45-18:00. Sunday hours are from 10:00-16:00.

Mulberry Recruitment is looking for a dedicated Pensions Advisor to become a vital part of our supportive team.

Key Responsibilities:
As a Pensions Advisor, your primary role will involve addressing inquiries from clients through various communication channels, including email, telephone, and live chat. You will engage in both outbound and inbound interactions.

Essential Skills:
- A strong commitment to delivering exceptional service to clients.
- Proven experience in a customer service role within a dynamic environment.
- Ability to build rapport with clients by resolving their issues promptly and effectively.

Qualifications:
- Excellent communication skills, particularly over the phone.
- Attention to detail and a track record of meeting and surpassing customer service and productivity targets.
- Experience in customer service and familiarity with financial services is advantageous.
- Demonstrated ability to cultivate strong professional relationships.


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