Customer Service Director

6 days ago


Leeds, Leeds, United Kingdom Leeds City Council Full time

**Job Summary**

Leeds City Council is seeking a highly skilled and experienced Retail Manager to join our team. As a key member of our organization, you will be responsible for leading our retail operations and driving business growth.

**Key Responsibilities**

• Develop and implement effective retail strategies to increase sales and revenue

• Manage and motivate a team of retail staff to deliver exceptional customer service

• Collaborate with cross-functional teams to drive business growth and improve operational efficiency

• Analyze sales data and market trends to inform retail strategies and optimize store performance

• Develop and maintain strong relationships with suppliers and partners to ensure seamless operations

• Ensure compliance with all relevant laws and regulations, including health and safety and data protection

**Requirements**

• Proven experience in retail management, with a strong track record of driving business growth and improving operational efficiency

• Excellent leadership and communication skills, with the ability to motivate and inspire a team

• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

• Ability to work collaboratively with cross-functional teams to drive business growth and improve operational efficiency

• Strong understanding of retail operations, including sales, marketing, and customer service

**What We Offer**

• Competitive salary and benefits package

• Opportunity to work with a dynamic and forward-thinking organization

• Collaborative and supportive work environment

• Professional development opportunities to help you grow and succeed in your career


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