Customer Service Director
6 days ago
**Job Summary**
Leeds City Council is seeking a highly skilled and experienced Retail Manager to join our team. As a key member of our organization, you will be responsible for leading our retail operations and driving business growth.
**Key Responsibilities**
• Develop and implement effective retail strategies to increase sales and revenue
• Manage and motivate a team of retail staff to deliver exceptional customer service
• Collaborate with cross-functional teams to drive business growth and improve operational efficiency
• Analyze sales data and market trends to inform retail strategies and optimize store performance
• Develop and maintain strong relationships with suppliers and partners to ensure seamless operations
• Ensure compliance with all relevant laws and regulations, including health and safety and data protection
**Requirements**
• Proven experience in retail management, with a strong track record of driving business growth and improving operational efficiency
• Excellent leadership and communication skills, with the ability to motivate and inspire a team
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Ability to work collaboratively with cross-functional teams to drive business growth and improve operational efficiency
• Strong understanding of retail operations, including sales, marketing, and customer service
**What We Offer**
• Competitive salary and benefits package
• Opportunity to work with a dynamic and forward-thinking organization
• Collaborative and supportive work environment
• Professional development opportunities to help you grow and succeed in your career
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