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Duty Manager

2 months ago

Preston, United Kingdom Select Service Partner UK Ltd Full time

About the Role:

The Duty Manager is a key member of our team, responsible for ensuring the smooth operation of our retail units. As a Duty Manager, you will be the face of our brand, providing exceptional customer service and leading by example.

Key Responsibilities:

  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations.
  • Guide and support colleagues, maintaining a safe working and dining environment.
  • Coordinate team efforts, overseeing unit opening and closing, and ensuring operational excellence.
  • Focus on operational efficiency, staying informed about unit performance, and championing improvements.
  • Recognize and celebrate exceptional service within the team, leading by example, and promoting inclusivity and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

Requirements:

  • At least 1 year of experience working as a supervisor in hospitality or retail.
  • Ability to work flexibly, including weekends and Bank Holidays.
  • Willingness to handle and serve alcohol.

About Us:

Select Service Partner UK Ltd is a leading provider of food and beverage services in the UK. We pride ourselves on delivering exceptional customer experiences and providing a dynamic work environment for our team members.