Customer Service Lead
4 weeks ago
At Thermo Fisher Scientific, we are seeking a highly organized and detail-oriented Lead Customer Service professional to join our team. As a key member of our customer-facing team, you will be responsible for coordinating documentation, creating, issuing, and managing Sales and Purchase Orders.
Key Responsibilities:- Interpret client contracts to ensure accurate Sales Order setup, reviewing customer PO accuracy, demand forecasting, customer contract conditions, special VAT handling requirements, and shipping terms.
- Check and approve invoicing prior to processing and provide support for financial audits.
- Complete weekly and monthly revenue reconciliations and participate in budgeting and forecasting processes.
- Review and resolve invoice queries and anomalies to support Accounts Receivable cash collections.
- Manage SAP Master Data, including materials and pricing.
- Excellent written and numeracy skills.
- Able to work independently with an ability to prioritize multiple tasks.
- Proficient in English language (both oral and written).
- Good inter-personnel and communication skills (both oral and written).
- Capable of working across geographical demographics and cultures.
- Very good knowledge of Microsoft suite (in particular Excel).
- Working knowledge of SAP.
We are a team of 100,000+ colleagues who share a common set of values - Integrity, Intensity, Innovation, and Involvement. We work together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. If you are passionate about making a difference, join us at Thermo Fisher Scientific and start your story today.
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Customer Service and Complaints Manager
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Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care ManagerWe are seeking a skilled and confident Customer Care Manager to join our team at Bloor Homes - Customer Care. The successful candidate will be responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Provide excellent customer service and support to...
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Customer Service and Complaints Manager
4 weeks ago
Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeCustomer Care ManagerWe are seeking a skilled and confident Customer Care Manager to join our team at Bloor Homes - Customer Care. The successful candidate will be responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Provide excellent customer service and support to...
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Customer Experience Director
4 weeks ago
Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeHead of Customer CareWe are seeking a highly skilled and experienced individual to lead our customer care team at Bloor Homes. As Head of Customer Care, you will be responsible for ensuring that every customer has an exceptional experience with our company.Key Responsibilities:Develop and implement customer care strategies to drive customer satisfaction and...
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Customer Experience Director
4 weeks ago
Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeHead of Customer CareWe are seeking a highly skilled and experienced individual to lead our customer care team. As Head of Customer Care, you will be responsible for ensuring that every customer has an exceptional experience with our company.Key Responsibilities:Develop and implement customer care strategies to drive customer satisfaction and loyaltyLead a...
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Customer Experience Director
4 weeks ago
Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeHead of Customer CareWe are seeking a highly skilled and experienced individual to lead our customer care team. As Head of Customer Care, you will be responsible for ensuring that every customer has an exceptional experience with our company.Key Responsibilities:Develop and implement customer care strategies to drive customer satisfaction and loyaltyLead a...
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Customer Experience Director
4 weeks ago
Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeHead of Customer CareWe are seeking a highly skilled and experienced individual to lead our customer care team. As Head of Customer Care, you will be responsible for ensuring that every customer has an exceptional experience with our company.Key Responsibilities:Develop and implement customer care strategies to drive customer satisfaction and loyaltyLead a...
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Customer Experience Director
4 weeks ago
Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeHead of Customer CareWe are seeking a highly skilled and experienced individual to lead our customer care team. As Head of Customer Care, you will be responsible for ensuring that every customer has an exceptional experience with our company.Key Responsibilities:Develop and implement customer care strategies to drive customer satisfaction and loyaltyLead a...
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Head of Customer Experience
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Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeHead of Customer CareBloor Homes - Customer Care is seeking a highly skilled and experienced professional to lead our Customer Care department. As Head of Customer Care, you will be responsible for ensuring that our customers receive outstanding service and support throughout their journey with us.Main Responsibilities:Lead a team of Customer Care...
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Head of Customer Experience
3 weeks ago
Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeHead of Customer CareBloor Homes - Customer Care is seeking a highly skilled and experienced professional to lead our Customer Care department. As Head of Customer Care, you will be responsible for ensuring that our customers receive outstanding service and support throughout their journey with us.Main Responsibilities:Lead a team of Customer Care...
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Head of Customer Experience
4 weeks ago
Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full timeJob Title: Head of Customer CareWe are seeking an experienced and skilled professional to lead our Customer Care team at Bloor Homes. As Head of Customer Care, you will be responsible for ensuring that our customers receive exceptional service and support throughout their journey with us.Main Responsibilities:Lead a team of Customer Care Coordinators and...
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Customer Service Lead
4 weeks ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob Title: Lead Customer ServiceAt Thermo Fisher Scientific, we are seeking a highly organized and detail-oriented Lead Customer Service professional to join our team. As a key member of our customer-facing team, you will be responsible for coordinating documentation, creating, issuing, and managing Sales and Purchase Orders.Key Responsibilities:Interpret...
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Customer Service Lead
1 month ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob Title: Lead Customer ServiceAt Thermo Fisher Scientific, we are seeking a highly organized and detail-oriented Lead Customer Service professional to join our team. As a key member of our customer-facing team, you will be responsible for coordinating documentation, creating, issuing, and managing Sales and Purchase Orders.Key Responsibilities:Interpret...
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Customer Service Lead
1 month ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob Title: Lead Customer ServiceAt Thermo Fisher Scientific, we are seeking a highly organized and detail-oriented Lead Customer Service professional to join our team. As a key member of our customer-facing team, you will be responsible for coordinating documentation, creating, issuing, and managing Sales and Purchase Orders.Key Responsibilities:Interpret...
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Customer Service Lead
4 weeks ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob Title: Lead Customer ServiceAt Thermo Fisher Scientific, we are seeking a highly organized and detail-oriented Lead Customer Service professional to join our team. As a key member of our customer-facing team, you will be responsible for coordinating documentation, creating, issuing, and managing Sales and Purchase Orders.Key Responsibilities:Interpret...
-
Customer Service Lead
1 month ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Lead to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for coordinating sales and purchase orders, interpreting client contracts, and ensuring accurate invoicing and revenue reconciliation.Key...
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Customer Service Lead
1 month ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Lead to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for coordinating sales and purchase orders, interpreting client contracts, and ensuring accurate invoicing and revenue reconciliation.Key...
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Customer Service Lead
2 months ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Lead. This role will be responsible for coordinating documentation, managing sales and purchase orders, and ensuring accurate invoicing.Key ResponsibilitiesCoordinate the creation, issuance, and management of sales and purchase orders.Interpret...
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Customer Service Lead
2 months ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Lead. This role will be responsible for coordinating documentation, managing sales and purchase orders, and ensuring accurate invoicing.Key ResponsibilitiesCoordinate the creation, issuance, and management of sales and purchase orders.Interpret...
-
Customer Service Lead
2 months ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Lead to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for coordinating sales and purchase orders, interpreting client contracts, and ensuring accurate invoicing.Key Responsibilities:Coordinate the creation,...
-
Customer Service Lead
2 months ago
Swindon, Swindon, United Kingdom Thermo Fisher Scientific Full timeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Lead to join our team at Thermo Fisher Scientific. As a key member of our customer-facing team, you will be responsible for coordinating sales and purchase orders, interpreting client contracts, and ensuring accurate invoicing.Key Responsibilities:Coordinate the creation,...