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Operational Resilience Manager

2 months ago

London, Greater London, United Kingdom MUFG Full time
About the Role

MUFG is seeking an experienced Operational Resilience Manager to join our team. As a key member of our Operational Resilience Team, you will be responsible for developing, embedding, and managing the Operational Resilience framework, tools, and methodologies in line with regulatory requirements.

Key Responsibilities
  • Develop and maintain collaborative relationships with key stakeholders across MUFG to drive a united approach to Crisis and Incident Management.
  • Support the Crisis and Incident Management planning lead in all relevant activities, including Incident Management, maintaining procedural and policy documents.
  • Build on and maintain strong collaborative relationships across three lines of defence with key stakeholders, helping the SMF24, Service Owners, and Resource Owners perform their duties in line with regulatory expectations.
  • Actively support the Incident Management Team and Senior Management with timely coordinating response to all emergency incidents, ensuring actions for staff safety as a priority.
  • Responsible for maintaining robust Crisis Management response plans and training activities.
Requirements
  • Previous experience managing incidents and crisis events.
  • Knowledge of working in the fields of Operational Resilience and Business Continuity.
  • Understanding of ServiceNow Operational Resilience and Business Continuity modules.
  • Communication and influencing skills to advocate for Operational Resilience and build strong relationships with senior stakeholders.
  • Good knowledge and understanding of UK Regulatory policy statements on Operational Resilience, Third Party Risk Management, and DORA.
About MUFG

MUFG is a global financial institution with a commitment to embracing diversity and building an inclusive culture. We make our recruitment decisions in a non-discriminatory manner and are committed to identifying the right skills for the right role.

We operate a hybrid working model, with 3 days office-based and 2 days working from home. We are open to considering flexible working requests in line with organisational requirements.